Senior Field Software Systems Engineer - Metrology

Nearfield Instruments; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Nearfield Instruments is seeking a Senior Software Systems Engineer to serve as the technical bridge between customers, the US field organization, and RTD software engineering teams. The role focuses on how the software platform performs in real-world manufacturing environments and driving improvements.

This is not a coding position. You will diagnose software-related issues on customer systems, validate releases, install upgrades, and partner with development to ensure field experience informs

Qualifications

• A minimum 8 years' experience supporting complex semiconductor capital equipment or similarly sophisticated technical systems.
• Bachelor's or Master's degree in Computer Engineering, Electrical Engineering, Software Engineering, Computer Science, Physics, or related technical discipline.
• Strong understanding of software architecture within hardware-based systems.
• Experience troubleshooting distributed software applications, Windows and/or Linux environments, networking, databases, and system communications.
• Experience releasing, upgrading, patches, and version management of software.
• Ability to isolate complex software versus hardware interactions during root cause analyses.
• Experience collaborating with software development teams to define requirements and validate fixes.
• Knowledge of semiconductor manufacturing, metrology equipment, automation or capital equipment environments preferred.
• Excellent written and verbal communication, with the ability to work with customers and field engineers.

Responsibilities

• Serve as the primary software systems expert supporting Nearfield products at customer sites.
• Troubleshoot software, system integration, and platform issues across complex semiconductor metrology equipment.
• Install, configure, validate, and support software releases, upgrades, patches, and service packs.
• Work closely with RTD software engineering teams to investigate software defects and validate corrective actions.
• Capture customer feedback and translate operational requirements into clear functional improvement requests.
• Validate new software functionality in the field prior to broad customer deployment.
• Support root cause investigations involving software, hardware interfaces, automation, and system performance.
• Travel as required to customer locations within the United States and periodically to Nearfield headquarters in the Netherlands.

Skills

Software architecture

Distributed software

Windows & Linux

Networking

Databases

Root cause analysis

Dev collaboration

Education

Bachelor's or Master's in relevant technical field

Job description

Nearfield Instruments is seeking a Senior Software Systems Engineer to serve as the technical bridge between customers, the US field organization, and RTD software engineering teams. The role focuses on how the software platform performs in real-world manufacturing environments and driving improvements.

This is not a coding position. You will diagnose software-related issues on customer systems, validate releases, install upgrades, and partner with development to ensure field experience informs