Senior Field Service Technician — Wastewater Pumping Systems

Seeds Renewables; Mokena (IL); Hybrid; USD 85,962,000 - 100,289,000; Full time

Benefits offered by this job

Company vehicle

Training and development

Medical/Dental/Vision insurance

Savings plan

Volunteer time

Career advancement

Employee discounts

Job summary

Xylem in Mokena, IL is seeking a Senior Field Service Technician to diagnose, service and repair Flygt wastewater pumping equipment across the local territory. You’ll work directly with customers, troubleshoot complex electrical and mechanical systems, and keep critical infrastructure operating at peak performance.

Responsibilities include on-site pump maintenance, customer training, and supporting startup and commissioning, with a company-provided service truck and strong opportunities for

Qualifications

• High School Diploma or GED.
• 2-5 years of technical field service, maintenance, or repair experience.
• Strong mechanical and electrical aptitude.
• Valid driver's license and ability to meet company vehicle requirements.
• Ability to work independently and in team environments.
• Strong troubleshooting and critical-thinking skills.
• Ability to understand and communicate technical information clearly.

Responsibilities

• Troubleshoot Flygt submersible and dry-pit pumps.
• Perform maintenance, repairs, and service on wastewater pumping systems.
• Conduct hydraulic, mechanical, and electrical testing of equipment.
• Diagnose and troubleshoot control panel and electrical system issues.
• Identify root causes and recommend corrective actions.
• Perform preventative maintenance and emergency service work.
• Support startup and commissioning of wastewater pumping equipment.
• Provide onsite technical support to customers.
• Train customers on equipment operation and maintenance.
• Assist customers with troubleshooting and operational questions.
• Communicate repair recommendations and service findings clearly and professionally.
• Support customers both onsite and via phone when needed.
• Operate and maintain a company service truck with crane and outriggers.
• Perform service work at customer sites and Xylem Service Centers.
• Utilize hand tools, power tools, testing equipment, and diagnostic equipment.
• Operate forklifts, cranes, and material handling equipment safely.
• Complete service documentation and work orders accurately.

Skills

Pump repair and maintenance

Hydraulic system diagnostics

Customer service and communication

Problem-solving and critical thinking

Safety-focused mindset

Daily local travel

Education

High School Diploma or GED

Job description

Xylem in Mokena, IL is seeking a Senior Field Service Technician to diagnose, service and repair Flygt wastewater pumping equipment across the local territory. You’ll work directly with customers, troubleshoot complex electrical and mechanical systems, and keep critical infrastructure operating at peak performance.

Responsibilities include on-site pump maintenance, customer training, and supporting startup and commissioning, with a company-provided service truck and strong opportunities for