Senior Field Service Technician – Pumps & Industrial Equipment

Xylem; Elko (NV); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Job summary

Xylem is a Fortune 500 global water solutions company delivering safe, sustainable water solutions. The Senior Field Service Technician performs field service at customer sites, troubleshooting, repairing, maintaining, and installing pumps and related mechanical equipment in diverse environments.

Based in Elko, NV, the role requires independent work, a strong mechanical aptitude, and a commitment to safety and customer service while traveling to sites.

Qualifications

• High school diploma or GED required.
• 2-5 years of field service, industrial maintenance, mechanical maintenance, or related technical experience.
• Strong mechanical aptitude with experience troubleshooting and repairing pumps, rotating equipment, diesel-powered equipment, or other industrial machinery.
• Experience working with industrial pumping systems or water and wastewater equipment preferred.
• Previous experience in mining, industrial, construction, or heavy equipment environments preferred.
• Industry-specific certifications or licenses preferred.

Responsibilities

• Perform troubleshooting, diagnostics, repair, and preventative maintenance on pumps and related mechanical equipment.
• Inspect equipment, identify mechanical issues, and recommend appropriate repairs or corrective actions.
• Perform routine maintenance, including oil changes, lubrication, component replacement, and equipment inspections.
• Install, repair, and maintain pumping systems and associated equipment.
• Maintain service parts inventory and accurately complete service reports and documentation.
• Ensure all work is completed in accordance with company and customer safety standards.
• Communicate professionally with customers regarding equipment condition, repairs, and maintenance recommendations.
• Maintain company vehicles, tools, and equipment in good working condition.
• Work independently with minimal supervision while effectively managing service calls.
• Collaborate with internal teams to ensure timely resolution of customer needs.
• Demonstrate accountability, professionalism, and a commitment to continuous improvement.

Skills

Mechanical troubleshooting

Diagnostic skills

Preventive maintenance

Pumps and rotating equipment

Diesel equipment

Reading schematics

Customer service

MS Office

Education

High school diploma or GED

Job description

Xylem is a Fortune 500 global water solutions company delivering safe, sustainable water solutions. The Senior Field Service Technician performs field service at customer sites, troubleshooting, repairing, maintaining, and installing pumps and related mechanical equipment in diverse environments.

Based in Elko, NV, the role requires independent work, a strong mechanical aptitude, and a commitment to safety and customer service while traveling to sites.