Senior Field Service Technician – Overhead Doors & Docks

VORTEX INDUSTRIES, LLC; Madison (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Life & disability insurance

Vacation & holiday pay

Job summary

Reliable Door and Dock is seeking Field Service Technicians to join our growing team in the Madison, WI area. You will install and service overhead doors, docks, and related equipment, ensuring safe, high-quality installations with excellent customer service.

We value strong hands-on skills, a mechanical mindset, and the ability to work both with a team and independently. A valid driver's license and physical ability to lift 50–100 lbs are required, with training and support provided.

Qualifications

• Experience installing and/or servicing commercial/industrial overhead doors and docks (1+ years).
• Mastery of hand and power tools.
• Mechanical aptitude to troubleshoot and solve technical challenges.
• Team player who can also work independently.
• Strong communication and interpersonal skills with colleagues and customers.
• Valid driver’s license and clean driving record.
• Capable of lifting 50–100 lbs regularly.

Responsibilities

• Install and service overhead doors, docks, dock levelers, springs, cables, and other hardware.
• Set up and maintain various commercial/industrial doors, equipment, and accessories.
• Ensure quality through proper installation, clearance, and balance checks.
• Provide excellent customer service and respond to inquiries clearly and professionally.

Skills

Overhead doors & docks installation

Hand & power tools

Mechanical aptitude

Team player

Communication skills

Driver's license

Lifting 50-100 lbs

Independent work

Job description

Reliable Door and Dock is seeking Field Service Technicians to join our growing team in the Madison, WI area. You will install and service overhead doors, docks, and related equipment, ensuring safe, high-quality installations with excellent customer service.

We value strong hands-on skills, a mechanical mindset, and the ability to work both with a team and independently. A valid driver's license and physical ability to lift 50–100 lbs are required, with training and support provided.