Dock & Door Technician

Card-Monroe Corp.; Chattanooga (TN); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Uniforms

Mobile device

Health insurance

Paid vacation

Job summary

Card-Monroe Corp. is looking for a Commercial Dock & Door Technician to install, maintain, and repair industrial dock equipment and overhead door systems. The role requires strong mechanical and electrical aptitude, field independence, and a commitment to safety, with travel to customer sites.

The position supports a field-based workload, including routine maintenance, diagnostics, and emergency service after-hours. A valid driver’s license and the ability to lift 50+ lbs are essential.

Qualifications

• 2-5+ years of experience as a commercial dock and door technician or similar field role.
• Strong knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
• Ability to read blueprints, wiring diagrams, and technical manuals.

Responsibilities

• Install, maintain, and repair overhead doors, dock levelers, seals/shelters, restraints, gates, and related equipment.
• Diagnose mechanical, electrical, and hydraulic systems and determine corrective actions.
• Perform scheduled preventative maintenance following guidelines.
• Troubleshoot and resolve emergency service issues promptly.
• Complete service tickets and documentation using mobile software.
• Maintain tools, equipment, and company vehicle in good condition.

Skills

Mechanical aptitude

Electrical aptitude

Hydraulic & pneumatic systems

Blueprints & wiring diagrams

Independent work

Job description

Position Overview

We are seeking a highly skilled and reliable Commercial Dock & Door Technician to join our team. This role is responsible for the installation, maintenance, troubleshooting, and repair of commercial and industrial dock equipment and overhead door systems. The ideal candidate has strong mechanical and electrical aptitude, a commitment to safety, and experience working independently in the field.

Key Responsibilities

• Install, maintain, and repair commercial/industrial overhead doors, dock levelers, dock seals/shelters, vehicle restraints, gates, and related equipment.
• Perform diagnostic evaluations on mechanical, electrical, and hydraulic systems to identify issues and determine corrective actions.
• Conduct scheduled preventative maintenance in accordance with company and manufacturer guidelines.
• Troubleshoot and resolve emergency service issues in a timely and professional manner.
• Complete accurate service tickets, work orders, and documentation using mobile service software.
• Provide and maintain required personal hand tools; maintain company-provided specialty tools, vehicle, and equipment in clean, safe, and proper working condition.
• Provide exceptional customer service, communicating clearly in person and through email with facility managers and customers on recommended repairs and project updates.
• Ensure all work is performed in compliance with safety protocols and OSHA standards.
• Assist with training junior technicians as needed.

Qualifications

• 2-5+ years' experience working as a commercial dock and door technician (or similar mechanical/industrial role).
• Strong knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
• Experience installing and servicing major brands.
• Ability to read and interpret blueprints, wiring diagrams, and technical manuals.
• Valid driver's license and clean driving record.
• Ability to lift 50+ lbs, work at heights, and handle physically demanding tasks.
• Excellent problem-solving skills and ability to work independently.

Preferred Skills

• Certifications such as IDEA, OSHA 10/30, Welding, or manufacturer-specific technical training.
• Experience with low-voltage wiring and control systems.
• Strong communication and customer service skills.

Work Environment & Schedule

• Field-based role requiring travel to customer sites.
• Occasional overtime, on-call rotations, or emergency service work may be required.

Compensation & Benefits

• Competitive hourly rate or salary based on experience.
• Company vehicle, tools, uniforms, and mobile device.
• Health, dental, and vision insurance.
• Paid vacation and holidays and wellness days.
• Retirement plan options.
• Opportunities for training, certifications, and career growth.