Senior Field Service Technician - On-Site with Travel

Ebro Electronic GmbH; Hazelwood (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Volunteer Program (Xylem Watermark)

Inclusive workplace

Job summary

Xylem is seeking a Senior Field Service Technician to initiate and execute field service activities at customer sites in a safe and efficient manner. You will perform proactive troubleshooting, maintenance, and inventory management while interfacing with customers across multiple systems and locations.

Expect 20%–80% travel with overnight stays; you may need to obtain a CDL and DOT medical card. Strong teamwork, safety culture, and customer service skills are essential in this role.

Qualifications

• HS diploma or equivalent required; industry licenses preferred.
• Ability to obtain CDL, Class A or B with endorsements.
• Experience with field service in water, industrial, or process environments is a plus.

Responsibilities

• Initiate and execute field service activities at customer sites safely.
• Troubleshoot systems, perform preventative maintenance, and manage parts inventory.
• Interfacing with customers and working across multiple systems/locations.
• Travel 20%–80% as required by division and location; overnight stays may be needed.

Skills

Electrical experience

Mechanical experience

Diesel engine experience

Fusion experience

Customer service

Troubleshooting

Technical communication

MS Office / smart devices

Education

HS diploma or equivalent

CDL Class A or B

Tools

Microsoft Office

Job description

Xylem is seeking a Senior Field Service Technician to initiate and execute field service activities at customer sites in a safe and efficient manner. You will perform proactive troubleshooting, maintenance, and inventory management while interfacing with customers across multiple systems and locations.

Expect 20%–80% travel with overnight stays; you may need to obtain a CDL and DOT medical card. Strong teamwork, safety culture, and customer service skills are essential in this role.