Senior Field Service Technician — Install & Troubleshoot

1921 FilmTec Corporation; Edina (MN); On-site; USD 65,000 - 85,000; Full time

Job summary

DuPont is seeking a Field Service Technician to deliver post-sale technical services at customer sites, including installation, maintenance and repair, ensuring systems function properly and customers are satisfied. You will travel extensively, develop commissioning plans, and support project execution through warranty, coordinating with project stakeholders.

Responsibilities include creating itineraries, managing expenses, and reporting on service trips.

Qualifications

• High School diploma or GED equivalent.
• Basic understanding of process controls and control systems.
• Understanding of membrane filtration equipment.
• Ability to read BOMs and packing lists.
• Ability to read drawings including P&IDs, electrical and single lines.
• Comply with safety guidelines and reporting.
• Basic PLC troubleshooting capabilities.
• Understand hydraulics, pumping and chemical systems.
• Excellent customer-facing skills and ability to work independently.

Responsibilities

• Perform complex tasks including commissioning planning and advanced system development and troubleshooting.
• May start up small-range plants.
• Maintain understanding of project execution from kickoff through warranty period.
• Work within established procedures and practices.
• Provide feedback for continuous improvement.
• May coordinate activities of other field technicians (not a supervisor).
• Propose improvements to processes.
• Interface with PMs and PEs to help resolve issues.
• Create travel itineraries and manage travel expenses per DuPont guidelines.
• Complete Service Trip Report using PC & MS365.

Skills

Process controls

Membrane filtration

BOM reading

P&IDs drawings

Safety guidelines

PLC troubleshooting

Hydraulics

Customer facing

Independent worker

Education

High School diploma or GED

Tools

MS365

PC

Job description

DuPont is seeking a Field Service Technician to deliver post-sale technical services at customer sites, including installation, maintenance and repair, ensuring systems function properly and customers are satisfied. You will travel extensively, develop commissioning plans, and support project execution through warranty, coordinating with project stakeholders.

Responsibilities include creating itineraries, managing expenses, and reporting on service trips.