Senior Field Service Technician – Heavy Equipment

JCB North America; Vero Beach (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid time off and paid holidays

Job summary

Gold Coast JCB, the JCB dealer in Southeast FL, is seeking a Field Service Technician to diagnose, repair and maintain heavy machinery and aerial equipment for construction, industrial, agricultural, and government applications. This role reports to the Service Manager and requires travel to customer sites in the Medley, FL area.

The ideal candidate has a diesel/technical degree, 10+ years of field service experience, and bilingual English/Spanish skills, with strong communication abilities.

Qualifications

• College degree in Diesel or Technical field.
• 10+ years of experience as Service Technician or similar in heavy machinery/diesel.
• Bilingual English/Spanish.
• Must pass drug screens and background checks.

Responsibilities

• Drive to and from customer jobsites or facilities on a company service truck, to perform services on the field.
• Provide diagnostic analysis, repair, or preventive maintenance for customer and company machines.
• Complete and turn in reports with time and work notes.
• Mentor and assist other technicians on complex jobs.
• Perform in-shop or on-site system audits and evaluations on machines.
• Support customers during product clinics, field days, and related events.

Skills

Bilingual English/Spanish

Diagnosing machinery

Customer service

Communication skills

Willingness to travel

Education

Diesel/Technical degree

Tools

Diagnostics software

MS Office

Job description

Gold Coast JCB, the JCB dealer in Southeast FL, is seeking a Field Service Technician to diagnose, repair and maintain heavy machinery and aerial equipment for construction, industrial, agricultural, and government applications. This role reports to the Service Manager and requires travel to customer sites in the Medley, FL area.

The ideal candidate has a diesel/technical degree, 10+ years of field service experience, and bilingual English/Spanish skills, with strong communication abilities.