Senior Field Service Tech – Install & Repair Equipment

Johnson Controls, Inc.

Lafayette (LA)

On-site

USD 40,000 - 54,000

Full time

3 days ago

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Job summary

Johnson Controls, Inc. in Lafayette, LA seeks an Installation and Service Technician to install and repair Inventory Control and Video equipment at retail sites. You will perform troubleshooting, maintenance, and customer training, while tracking service calls and maintaining parts inventory.

The role requires electronics knowledge, a valid driver's license, and willingness to travel and work overtime. Competitive benefits.

Qualifications

Associate degree in Electronics or equivalent certification/training in Electronics/Networking.
Valid driver’s license.
Ability to obtain or hold state security license.
MS Office and PC skills.
General electronics knowledge; network setup and programming experience preferred.
Must have mechanical aptitude and be able to use hand and power tools.
Able to lift 50-70 lbs.
Willing to travel and work overtime.

Responsibilities

Install, service, troubleshoot, repair, and maintain retail products and equipment at customer sites.
Track service calls via computer, including products serviced, work performed, hours and parts.
Maintain accurate parts inventory to ensure first-time fix.
Demonstrate and train customers how to use equipment.
Keep manager informed about customer satisfaction, sales opportunities, or recurring problems.
Perform other tasks as needed