Senior Field Service Materials Coordinator

Maverick Power; Garland (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Bonus potential

PTO & benefits

Job summary

Maverick Power is seeking a Field Service Material Coordinator II to manage materials, procurement, and logistics within a fast-paced service organization. You will oversee procurement, warranty processing, and cost tracking across field service and customer projects, acting as a subject matter expert for complex materials tasks.

The role requires 10+ years of experience, ERP and Service Fusion/SAP proficiency, and strong analytical and communication skills.

Qualifications

• 10+ years of experience in materials coordination, procurement, field service administration, or logistics.
• Strong working knowledge of ERP and field service platforms (e.g., Service Fusion, SAP, or equivalent).
• Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
• Demonstrated ability to independently manage complex materials tasks and competing priorities with accuracy.
• Strong analytical skills with experience preparing detailed operational reports.
• Excellent organizational, communication, and follow-up skills.

Responsibilities

• Take ownership of and coordinate all service-related materials from procurement through shipment, installation, return, or disposal.
• Maintain and continuously improve accurate material records including usage, transfers, RMAs, and warranty disposition.
• Support and independently execute procurement activities including vendor coordination, quoting, purchase tracking, and delivery follow-up.
• Own administrative support for material sales, invoicing validation, chargeability review, and revenue reconciliation.
• Take primary responsibility for tracking warranty materials, labor, freight, and related costs for reporting and recovery.
• Independently coordinate inbound and outbound shipping, logistics, and freight documentation with minimal supervision.
• Own the full return authorization (RMA) process from initiation through vendor credit, including exception handling and escalation as needed.
• Serve as a proficient user and internal resource for Service Fusion and ERP systems; identify and communicate process improvement opportunities.
• Prepare detailed and accurate reports related to material usage, warranty costs, and inventory activity.
• Proactively identify discrepancies or process gaps and recommend solutions to supervisor.
• Act as a knowledgeable point of contact for field service staff on materials, shipping, and warranty questions.
• Perform additional advanced administrative support tasks as assigned

Skills

Materials coordination

Procurement coordination

ERP systems

Advanced Excel

Cross-team collaboration

Tools

Service Fusion

SAP

MS Office

Job description

Maverick Power is seeking a Field Service Material Coordinator II to manage materials, procurement, and logistics within a fast-paced service organization. You will oversee procurement, warranty processing, and cost tracking across field service and customer projects, acting as a subject matter expert for complex materials tasks.

The role requires 10+ years of experience, ERP and Service Fusion/SAP proficiency, and strong analytical and communication skills.