Senior Field Service Leader — Defense & Offshore

GE Vernova; United States; On-site; USD 180,000 - 280,000; Full time

Job summary

GE Vernova is seeking a Senior Field Services Staff Manager for Defense & Offshore. This strategic role leads field service performance in high-stakes environments, balancing operations with business growth and data-driven insights to drive loyalty, profitability, and long-term strategy.

You will guide installation & commissioning, warranties, and interventions while coordinating with field ops, program management, regional leadership, and IT.

Qualifications

• 12+ years of service management in defense, offshore, or maritime sectors.
• 6+ years leading teams of 50+ in remote or high-pressure environments.
• 6+ years as a leader in a matrixed organization with multiple priorities.
• 3+ years in Sales & Operations Planning (S&OP) or resource capacity management.
• 6+ years familiarity with marine systems, power distribution, or electric propulsion.

Responsibilities

• Serve as a core member of the Defense & Offshore leadership team influencing regional strategy.
• Oversee end-to-end field service execution for Installation & Commissioning, warranty, and interventions.
• Bridge field operations with program management, regional leadership, and IT to align with milestones and contracts.
• Lead safety, regulatory compliance, and offshore site logistics across regions.
• Manage field service engineering staff and ensure proper certification and training.
• Lead capacity planning and S&OP for the Field Service team to balance dispatch and project schedules.
• Partner with Sales/ITO to lead tendering for I&C proposals with accurate scoping and pricing.
• Champion ServiceMax data integrity and optimize dispatch workflows.

Skills

Service management

People leadership

Stakeholder management

S&OP

Strategic leadership

Tools

ServiceMax

Job description

GE Vernova is seeking a Senior Field Services Staff Manager for Defense & Offshore. This strategic role leads field service performance in high-stakes environments, balancing operations with business growth and data-driven insights to drive loyalty, profitability, and long-term strategy.

You will guide installation & commissioning, warranties, and interventions while coordinating with field ops, program management, regional leadership, and IT.