Senior Field Service Engineer - Remote Refrigeration Controls

Copeland; Columbus (OH); Remote; USD 100,000 - 120,000; Full time

Job summary

Copeland is hiring a Field Service Specialist III for remote US work with extensive travel. You will lead on-site commissioning, develop control programs, and mentor a team across large projects.

Deep expertise in refrigeration, CO2 systems, and building automation is required, with a track record of customer-facing roles. The role emphasizes leadership, problem solving, and collaboration with Copeland's customers and internal teams.

Qualifications

• 7+ years in refrigeration controls, field commissioning, or system integration.
• Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO₂ system control.
• Demonstrated expertise in controller programming and network integration.
• Proven leadership and mentoring ability in field environments.
• Strong customer communication and organizational skills.
• Computer skills including word processing, spreadsheets, database, Internet software, E-mail, Windows.
• Ability to travel up to 85–90%.
• Legal work authorization in the United States - Sponsorship will not be provided for this role

Responsibilities

• Perform expert-level commissioning and optimization of complex refrigeration and building automation systems.
• Create control programs and logic sequences from detailed specifications or Sequences of Operations.
• Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations.
• Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications.
• Execute and oversee new store commissioning and remodel commissioning projects.
• Identify and qualify contractors to support field, project, and commissioning services.
• Mentor and train junior field specialists to build team capability and consistency.
• Serve as the primary technical point of contact for major customers and large commissioning projects.
• Maintain expert knowledge of Copeland, competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), and third-party integrations.
• Document, report, and communicate findings clearly to project and leadership teams.

Skills

Field leadership

Controller programming

System integration

Refrigeration controls

CO2 systems

Troubleshooting

Customer communication

Travel readiness

Windows proficiency

Tools

Danfoss

Carel

Novar

Honeywell

Job description

Copeland is hiring a Field Service Specialist III for remote US work with extensive travel. You will lead on-site commissioning, develop control programs, and mentor a team across large projects.

Deep expertise in refrigeration, CO2 systems, and building automation is required, with a track record of customer-facing roles. The role emphasizes leadership, problem solving, and collaboration with Copeland's customers and internal teams.