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Benefits offered by this job
Competitive salary
Comprehensive benefits package
Tuition support
Paid time off
Job summary
A defense and technology company is seeking a Senior Field Service Representative to provide expert technical support and training at Fort Cavazos. This role requires strong leadership and technical skills, with responsibilities including mentoring junior staff and addressing complex customer challenges. Candidates should have extensive experience in electrical troubleshooting and logistics, with a focus on delivering exceptional customer service. A competitive salary and benefits package are offered, including comprehensive paid time off and retirement contributions.
Qualifications
7+ years of engineering-related experience or 5+ years with Bachelor's.
Ability to apply technical principles and concepts.
Experience in developing technical manuals and training materials.
Responsibilities
Lead field training and service support at customer locations.
Provide technical guidance and support to engineering and quality teams.
Analyze logistics interrelations for product usability solutions.
Skills
Technical problem-solving
Customer service
Electrical troubleshooting
Team leadership
Logistics
Education
Associate’s degree or vocational certification in engineering
Bachelor’s degree in engineering
Tools
Multimeters
Network analyzers
Oscilloscopes
Signal generators
Spectrum analyzers
Job description
A defense and technology company is seeking a Senior Field Service Representative to provide expert technical support and training at Fort Cavazos. This role requires strong leadership and technical skills, with responsibilities including mentoring junior staff and addressing complex customer challenges. Candidates should have extensive experience in electrical troubleshooting and logistics, with a focus on delivering exceptional customer service. A competitive salary and benefits package are offered, including comprehensive paid time off and retirement contributions.