Senior Field Service Engineer - OES/XRF/XRD Tech

ThermoFisher Scientific; Suwanee (GA); On-site; USD 45,000 - 68,000; Full time

Job summary

Thermo Fisher Scientific in the United States is seeking a highly skilled Field Service Engineer III to install, maintain, troubleshoot, and repair OES, XRF, and XRD instrumentation at customer sites across industries. You will work independently, provide expert service, and build strong customer relationships while adhering to safety and quality standards.

You will travel within the territory, manage service activities, document actions, and collaborate with Engineering, Applications, and

Qualifications

• Minimum of 3 years of hands-on field service experience.
• Bachelor's degree in Science, Engineering, or a related technical field.
• Experience troubleshooting, maintaining, or repairing complex analytical equipment.

Responsibilities

• Install, maintain, troubleshoot, and repair OES, XRF, and XRD instrumentation at customer locations.
• Provide technical service and resolve complex instrument issues for customers.
• Maintain service reports, documentation, parts usage, and inventory.
• Collaborate with Engineering, Support, and Sales teams to improve service delivery.

Skills

Strong troubleshooting

Customer service

Independent worker

Communication skills

Education

Bachelor's degree in Science or Engineering

Tools

OES/XRF/XRD instrumentation

CRM/Service management systems

Job description

Thermo Fisher Scientific in the United States is seeking a highly skilled Field Service Engineer III to install, maintain, troubleshoot, and repair OES, XRF, and XRD instrumentation at customer sites across industries. You will work independently, provide expert service, and build strong customer relationships while adhering to safety and quality standards.

You will travel within the territory, manage service activities, document actions, and collaborate with Engineering, Applications, and