Senior Field Service Engineer - OES/XRF/XRD (Travel)

ThermoFisher Scientific; Austin (TX); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Total Rewards package

Stock Purchase Plan (ESPP)

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer III to install, maintain, troubleshoot, and repair optical emission spectroscopy (OES), X-ray fluorescence (XRF), and X-ray diffraction (XRD) instruments at customer sites across designated territories. You will diagnose complex issues, perform calibration and verification, and drive reliability while building strong customer relationships.

This role requires independent work, 3+ years of field service experience, and willingness to

Qualifications

• Minimum of 3 years of hands-on field service or technical support experience in analytical instrumentation.
• Bachelor's degree in Science, Engineering, or related field.
• Proven ability to troubleshoot, maintain, or repair complex equipment.
• Experience working independently with customers.

Responsibilities

• Install, maintain, troubleshoot, repair OES, XRF, XRD instruments at customer sites.
• Diagnose complex issues using systematic troubleshooting and resources.
• Perform preventive maintenance, calibration, and verifications.
• Identify root causes and implement corrective actions to improve reliability.
• Manage technical escalations and coordinate with internal specialists.
• Maintain up-to-date technical knowledge and participate in training.

Skills

Field service experience

Analytical instrumentation

Troubleshooting

Customer service

Independent work

Education

Bachelor's degree in Science or Engineering

Tools

Microsoft Office

CRM software

Service management systems

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer III to install, maintain, troubleshoot, and repair optical emission spectroscopy (OES), X-ray fluorescence (XRF), and X-ray diffraction (XRD) instruments at customer sites across designated territories. You will diagnose complex issues, perform calibration and verification, and drive reliability while building strong customer relationships.

This role requires independent work, 3+ years of field service experience, and willingness to