Senior Field Service Engineer - Medical Diagnostics

Siemens Healthineers AG; London, Hazard (KY, KY); Remote; USD 58,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid parking

Paid time off

Job summary

Siemens Healthineers AG seeks a Customer Service Engineer to service DX equipment across London, KY and Hazard, KY. Responsibilities include installation, troubleshooting, repairs, and preventative maintenance with strong focus on customer satisfaction.

You will manage assets, train operators, and ensure compliance with fleet and safety policies. Requires willingness to travel and possess a valid driver's license.

Qualifications

• Experience in servicing diagnostic instruments or medical equipment preferred.
• Strong customer service and communication skills required.
• Proficiency with service test equipment and basic network tools.

Responsibilities

• Service DX equipment at customer sites in London, KY and Hazard, KY.
• Install, troubleshoot, repair, and perform preventative maintenance.
• Train operators to ensure optimal system performance.
• Manage territory resources, including company assets and inventory.
• Maintain vendor credentialing and safety compliance.

Skills

Customer service

Communication

Electrical knowledge

Driving

Education

High school diploma

Technical associate’s degree

Tools

eVO

mButler

MS Office

Concur

Job description

Siemens Healthineers AG seeks a Customer Service Engineer to service DX equipment across London, KY and Hazard, KY. Responsibilities include installation, troubleshooting, repairs, and preventative maintenance with strong focus on customer satisfaction.

You will manage assets, train operators, and ensure compliance with fleet and safety policies. Requires willingness to travel and possess a valid driver's license.