Senior Field Service Engineer II — Technical Lead, Complex Systems

ASM International; Hillsboro (OR); On-site; USD 125,000 - 160,000; Full time

Job summary

ASM International is seeking a Senior Field Service Engineer II to serve as the technical authority for a product at a major customer site. You will own complex diagnostics, lead escalations to closure, and elevate the capabilities of fellow engineers while traveling frequently to domestically and internationally.

You will bring 10+ years of field service or semiconductor manufacturing experience on capital equipment, with deep troubleshooting of electro-mechanical systems and strong root-cause

Qualifications

• Bachelor's degree in Electronics, Electro-Mechanical Technology, or a related technical discipline, or equivalent military technical training.
• 10+ years of field service or semiconductor manufacturing experience on complex capital equipment.
• Ownership of critical escalations in a high-volume production environment.
• Deep troubleshooting capability on microprocessor-controlled electro-mechanical systems.
• Fluency reading and redlining electrical, electronic, and electro-mechanical schematics.
• Structured problem solving and root-cause analysis with clear documentation.
• Proven ability to coach and develop other engineers.
• Credibility with customer engineering and operations leadership.

Responsibilities

• Serve as the technical expert for an assigned product, module, or application at a customer site.
• Lead diagnosis and resolution of the most complex hardware, software, and integration failures.
• Own tool-down escalations end to end, including documentation and closure.
• Lead root-cause investigations on quality and repeat events, and drive corrective actions.
• Identify failure trends across the fab and act on them before they become downs.
• Create technical training material and mentor FSEs to increase module proficiency.
• Drive improvements to ASM procedures and customer specs — redlines, spec edits, drawing corrections.
• Partner with spares and the customer to convert reactive work into proactive maintenance.
• Travel domestically and internationally (25–75%).

Skills

Technical leadership

Problem solving

Root-cause analysis

Coaching engineers

Customer relationship

Schematics reading

Education

Bachelor's degree in Electronics, Electro-Mechanical Technology, or a related technical discipline, or equivalent military technical training

Job description

ASM International is seeking a Senior Field Service Engineer II to serve as the technical authority for a product at a major customer site. You will own complex diagnostics, lead escalations to closure, and elevate the capabilities of fellow engineers while traveling frequently to domestically and internationally.

You will bring 10+ years of field service or semiconductor manufacturing experience on capital equipment, with deep troubleshooting of electro-mechanical systems and strong root-cause