Senior Field Service Engineer – Customer Solutions

Applied Materials, Inc.; Saint Paul (MN); On-site; USD 51,000 - 71,000; Full time

Benefits offered by this job

Bonus program

Stock awards

Job summary

Applied Materials, a global leader in materials science and engineering solutions, is seeking a Field Service Engineer to install, maintain, and upgrade equipment at customer sites. You will use digital analytics for troubleshooting and perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

You will coordinate with customers to ensure smooth operations and exceptional service.

Responsibilities

• Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance.
• Responds to fab issues by communicating with other engineers and participating in escalation conference calls.
• Verifies operational quality of system equipment.
• Assists senior engineers as needed.
• Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Ability to diagnose and resolve technical problems.
• Strives to perform BKM’s and follow IP guidelines.

Job description

Applied Materials, a global leader in materials science and engineering solutions, is seeking a Field Service Engineer to install, maintain, and upgrade equipment at customer sites. You will use digital analytics for troubleshooting and perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

You will coordinate with customers to ensure smooth operations and exceptional service.