Field Service Engineer: Process Diagnostics & Control

Applied Materials, Inc.; Santa Clara (CA); On-site; USD 121,780,000 - 168,773,000; Full time

Job summary

Applied Materials, Inc. is seeking a Field Service Engineer to install, maintain, and upgrade customer equipment across semiconductor systems. You will work directly with customers to ensure equipment uptime and performance, applying diagnostics and preventive maintenance.

You will collaborate with senior engineers, train junior technicians, and travel up to 20% to customer sites. A solid mechanical background and hands-on problem solving are essential for success in this role.

Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification
• 4-7 years of work experience in semiconductor industry or other equipment support industry
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Responsibilities

• Install, maintain, and upgrade customer equipment
• Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
• Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
• Train and mentor junior Field Service Engineers [Customer Engineers]
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
• Coordinate and communicate directly with customers
• Fulfill additional duties, as assigned

Skills

Effective communication

Mechanical aptitude

Troubleshooting

Safety compliance

Education

Associate degree, military technical training, field service experience, or trade certification

Tools

Digital multimeters

Hand tools

Job description

Applied Materials, Inc. is seeking a Field Service Engineer to install, maintain, and upgrade customer equipment across semiconductor systems. You will work directly with customers to ensure equipment uptime and performance, applying diagnostics and preventive maintenance.

You will collaborate with senior engineers, train junior technicians, and travel up to 20% to customer sites. A solid mechanical background and hands-on problem solving are essential for success in this role.