Senior Field Reliability Engineer, MV Transformers

coretransformers; Seneca (SC); On-site; USD 110,000 - 150,000; Full time

Job summary

CORE Transformers is seeking a Sr. Product Reliability Engineer for MV transformers to own field performance, installation issues, and quality escapes on units in production. The role collaborates with QA, overseas manufacturers, and sales to close the loop between customer field experience and what is built.

You will report to the VP of Engineering and help scale the quality/engineering function as CORE grows, shaping standard designs and documentation for future field success.

Qualifications

• Bachelor's degree or equivalent hands-on experience in electrical engineering or power systems.
• Experience with field issues, warranty claims, and quality escapes is preferred.
• Familiarity with design documentation and change processes.

Responsibilities

• Serve as the primary engineering owner for field issues, warranty claims, and quality escapes on units already in production — root cause investigation, corrective action, and closure.
• Manage the engineering change process for existing standard designs: evaluate requests from quality, manufacturing, and the field, and issue updated drawings and specifications.
• Partner with our quality team and overseas manufacturing partners to translate field experience into tighter incoming inspection, in-process, and outgoing test criteria.
• Provide installation and field support for sales, contractors, and customers, including on-site troubleshooting when needed.
• Maintain and improve technical documentation for standard designs: drawings, spec sheets, installation guides, and accessory configurations.
• Manage product and company certifications with oversight agencies to maintain customer confidence in delivered products.
• Track field-defect trends and report them back to Quality so recurring issues get designed out of future standard designs, not just patched in the field.
• Help build out CORE’s quality-support function as the team grows — today this is one person; it will not stay that way.

Skills

Root cause analysis

Documentation

Field troubleshooting

On-site support

Change control

Engineering collaboration

Education

Bachelor's degree in electrical engineering

Tools

8D problem solving

Job description

CORE Transformers is seeking a Sr. Product Reliability Engineer for MV transformers to own field performance, installation issues, and quality escapes on units in production. The role collaborates with QA, overseas manufacturers, and sales to close the loop between customer field experience and what is built.

You will report to the VP of Engineering and help scale the quality/engineering function as CORE grows, shaping standard designs and documentation for future field success.