Senior Field Quality Engineer - Software & OTA

Lucid Motors; Casa Grande (AZ); On-site; USD 120,000 - 160,000; Full time

Job summary

Lucid Motors is seeking a highly technical Sr. Field Quality Engineer – Software to diagnose, validate, and drive resolution of complex software-related customer issues across vehicle systems, OTA updates, and connected services.

You will collaborate with Software Engineering, Systems Engineering, ADAS, Validation, Diagnostics, and Product teams to prioritize field software defects, ensure reliable software releases, and improve customer satisfaction through data-driven actions.

Qualifications

• Bachelor’s degree in Computer Engineering, Electrical Engineering, Software Engineering, Computer Science, or a related field.
• 6+ years of experience in automotive software quality, systems engineering, diagnostics, validation, field quality, or software development.
• Strong understanding of vehicle software architectures, diagnostics, and system interactions.
• Experience analyzing logs, telemetry, diagnostic traces, and software performance data.
• Strong problem-solving and root cause analysis skills.
• Ability to work effectively across multiple technical organizations.
• Excellent communication and technical presentation skills.
• Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position.

Responsibilities

• Investigate complex software-related customer concerns across vehicle domains.
• Analyze logs, diagnostic data, telemetry, and field reports to identify software failure modes.
• Reproduce software defects and validate issue conditions in collaboration with engineering teams.
• Support investigation of intermittent and difficult-to-reproduce software issues.
• Work closely with Software Engineering, Systems Engineering, ADAS, Validation, Service Engineering, Diagnostics, and Product teams.
• Translate customer complaints and field observations into actionable technical problem statements.

Skills

Automotive software quality

Root cause analysis

Cross-functional collaboration

Log analysis

Problem solving

Technical presentation

English communication

Education

Bachelor’s degree in Computer Engineering, Electrical Engineering, Software Engineering, Computer Science, or related field

Tools

CAN

Ethernet

Vehicle networks

Diagnostics

OTA systems

Job description

Lucid Motors is seeking a highly technical Sr. Field Quality Engineer – Software to diagnose, validate, and drive resolution of complex software-related customer issues across vehicle systems, OTA updates, and connected services.

You will collaborate with Software Engineering, Systems Engineering, ADAS, Validation, Diagnostics, and Product teams to prioritize field software defects, ensure reliable software releases, and improve customer satisfaction through data-driven actions.