Senior Field Network Technician On-Call

Comcast

Springfield (IL)

On-site

USD 33,000 - 62,000

Full time

9 days ago

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Job summary

Comcast in Illinois is seeking a field-based Telecommunications Technician to perform routine plant maintenance, troubleshoot service outages, and support video, data and voice services. The role is driving, requires on-call availability, and may include evenings, overnights, and weekends across multiple Illinois locations.

Candidates should have experience in cable telecom, troubleshooting network issues, and safe operation of field equipment.

Qualifications

Experience in telecommunications, broadband or cable field service.
Ability to troubleshoot and diagnose network issues.
Strong safety awareness and adherence to procedures.

Responsibilities

Troubleshoot analog and digital optics to support node connectivity and OLT/vBNG.
Isolate and resolve fiber optic impairments for HFC/EPON networks.
Perform construction maintenance including splices and plant upgrades.
Coordinate with Construction, Head End, Operations to resolve complex issues.
Perform CLI ride-out and leakage tracking as needed.
Follow NEC, NESC, OSHA, FCC, EPA, DOT, ANSI, and local codes as applicable.
Record work details for customer accounts and complete paperwork promptly.
Work varied shifts including evenings, nights, weekends, and overtime.