Field Communications Technician: Fiber & Network Repair

Comcast; Tuscaloosa (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Comcast is seeking a field technician to perform routine plant maintenance and troubleshoot service issues across video, voice, and data networks. You will locate faults, repair leaks, and support network reliability by working on HFC/EPON infrastructure, including fiber and coaxial cables.

The role requires mobility, physical endurance, and adherence to safety standards. You will drive company vehicles, work varying shifts (including weekends), and coordinate with multiple internal teams to

Qualifications

• Minimum of twelve months cable telecommunications, broadband, or similar experience.
• Ability to troubleshoot both analog and digital optics and network signals.
• Willingness to work variable shifts, including evenings, weekends and holidays.

Responsibilities

• Troubleshoot analog and digital optics to support connectivity to nodes and OLT equipment using software tools.
• Isolate and resolve fiber optic impairments for HFC and EPON networks; inspect connectors and panels.
• Perform construction maintenance: splice coaxial lines, activate new plant, repair power supplies.
• Respond to service interruptions; coordinate with Construction, Head End, Operations to resolve issues.
• Complete required paperwork and logs for each work order; ensure details are recorded for customer accounts.
• Comply with safety procedures and OSHA/NEC/NESC codes; operate ladders and aerial lifts as needed.

Skills

Electrical Safety

Preventive Maintenance

Safety Awareness

Troubleshooting

Optical Fibers

Aerials

Education

High School Diploma / GED

Tools

Cable test equipment

Job description

Comcast is seeking a field technician to perform routine plant maintenance and troubleshoot service issues across video, voice, and data networks. You will locate faults, repair leaks, and support network reliability by working on HFC/EPON infrastructure, including fiber and coaxial cables.

The role requires mobility, physical endurance, and adherence to safety standards. You will drive company vehicles, work varying shifts (including weekends), and coordinate with multiple internal teams to