Senior Field Engineer Supervisor

Harris Geospatial Solutions; Melbourne (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Harris Geospatial Solutions seeks a Senior Supervisor, Field Engineer to oversee a team of remote Field Technicians in Florida. The ideal candidate will have a background in network technology and customer support, ensuring quality service delivery and adherence to company policies.

With a Bachelor’s Degree and at least four years of relevant experience, you will lead training and development efforts, maintain equipment, and respond to service requests, contributing to mission-critical operations.

Qualifications

• Minimum of 4 years of relevant experience or 8 years without a degree.
• Ability to provide technical training and ensure adherence to policies.
• Experience in customer-facing roles within service dispatch centers.

Responsibilities

• Supervise field technicians and coordinate training.
• Install and maintain network equipment at remote sites.
• Handle customer service requests and escalate unresolved issues.

Skills

Technical training and guidance

Customer service support

Network equipment maintenance

Public Trust Security Clearance

Microsoft Office Suite proficiency

Education

Bachelor’s Degree or 8 years relevant experience

Tools

Microsoft or UNIX operating systems

T1/DS3 Test sets

Power Testing Equipment

Job description

Harris Geospatial Solutions seeks a Senior Supervisor, Field Engineer to oversee a team of remote Field Technicians in Florida. The ideal candidate will have a background in network technology and customer support, ensuring quality service delivery and adherence to company policies.

With a Bachelor’s Degree and at least four years of relevant experience, you will lead training and development efforts, maintain equipment, and respond to service requests, contributing to mission-critical operations.