Senior Field Engineer - Onsite Install & Troubleshooting

igus Inc.; Rumford (RI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Co. paid HSA medical plan

Co. paid Dental

Co. paid Life Insurance

Vision Insurance

Disability Insurance

Retirement with Company contributions

20 PTO days + 9 holidays

Job summary

igus Bearings, Inc. seeks a Field Service Engineer to provide on-site installation, commissioning, troubleshooting and support for igus® Energy Chain products. Expect 50–75% travel mainly in North America, with potential international trips.

You will read blueprints, solve complex issues, and train customers on site. The role requires strong mechanical problem-solving skills, 5+ years’ experience, and the ability to work independently at customer facilities and industrial sites.

Qualifications

• 5+ years of experience installing, servicing, commissioning, or troubleshooting industrial machinery.
• Engineering degree preferred; equivalent technical education and relevant experience will be considered.
• Ability to read blueprints and electrical/mechanical schematics.
• Strong math and analytical abilities.
• Valid driver''s license and ability to travel by air and ground transportation.
• Ability to obtain a passport for potential international travel.

Responsibilities

• Travel extensively to customer locations to install, commission, inspect, service, and repair igus® products and systems.
• Troubleshoot mechanical and equipment issues and implement effective solutions.
• Provide on‑site technical support and customer training.
• Read and interpret blueprints, engineering drawings, and electrical/mechanical schematics.
• Manage field activities and ensure installations follow engineering specifications.
• Communicate with customers to understand needs, explain technical issues, and provide solutions.
• Prepare project proposals, quotes, budgets, schedules, and field reports.
• Oversee repairs, modifications, and technical improvements.
• Inspect and test equipment and materials for proper operation and safety.
• Collaborate with engineering, sales, and project management teams to ensure successful project completion.

Skills

Mechanical troubleshooting

Blueprint reading

Independent worker

MS Office (Excel)

Travel readiness

Driver's license

Passport eligible

Education

Engineering degree preferred

Equivalent technical education

Job description

igus Bearings, Inc. seeks a Field Service Engineer to provide on-site installation, commissioning, troubleshooting and support for igus® Energy Chain products. Expect 50–75% travel mainly in North America, with potential international trips.

You will read blueprints, solve complex issues, and train customers on site. The role requires strong mechanical problem-solving skills, 5+ years’ experience, and the ability to work independently at customer facilities and industrial sites.