Field Engineer- Orange Services

ADP, Inc.; Rumford (RI); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

HSA medical

Life Insurance

Supplemental Life Insurance

Vision Insurance

Disability Insurance

Retirement plan

Paid Time Off 20 days + 9 holidays

Job summary

igus Bearings, Inc. is seeking a hands-on Field Service Engineer in Rumford, RI to install, commission, troubleshoot, and service igus energy chain systems on site at customer facilities.

The role involves 50-75% travel across North America with some international trips, reading blueprints and schematics, and delivering timely field reports while maintaining safety standards. A technical engineering background and strong mechanical troubleshooting skills are required.

Qualifications

• 5+ years of experience installing, servicing, commissioning, or troubleshooting industrial machinery.
• Engineering degree preferred; equivalent technical education considered.
• Ability to read blueprints and electrical/mechanical schematics.
• Strong math and analytical abilities.
• Valid driver's license and ability to travel domestically and internationally.

Responsibilities

• Travel extensively to customer locations to install, commission, inspect, service, and repair igus® products and systems.
• Troubleshoot mechanical and equipment issues and implement effective solutions.
• Provide on-site technical support and customer training.
• Read and interpret blueprints, engineering drawings, and electrical/mechanical schematics.
• Manage field activities and ensure installations follow engineering specifications.
• Communicate with customers to understand needs, explain technical issues, and provide solutions.
• Prepare project proposals, quotes, budgets, schedules, and field reports.
• Oversee repairs, modifications, and technical improvements.
• Inspect and test equipment and materials for proper operation and safety.
• Collaborate with engineering, sales, and project management teams to ensure successful project completion.

Skills

Field service experience

Blueprints & schematics

Mechanical troubleshooting

MS Office / Excel

Electrical schematics

Travel-ready

Education

Engineering degree or equivalent technical education

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time CS/OrderMngt Rumford, RI, US

3 days ago Requisition ID: 1292

General Description

The Field Service Engineer reports to the Orange Services Manager and is responsible for providing on-site installation, commissioning, troubleshooting, repair, and technical support for igus® Energy Chain products and engineered systems.

This is a high-travel, customer-facing position requiring approximately 50-75% travel, primarily throughout North America, with occasional international travel. The ideal candidate is a hands-on problem solver who is comfortable working independently at customer facilities and industrial job sites.

Responsibilities

• Travel extensively to customer locations to install, commission, inspect, service, and repair igus® products and systems.
• Troubleshoot mechanical and equipment issues and implement effective solutions.
• Provide on-site technical support and customer training.
• Read and interpret blueprints, engineering drawings, and electrical/mechanical schematics.
• Manage field activities and ensure installations follow engineering specifications.
• Communicate with customers to understand needs, explain technical issues, and provide solutions.
• Prepare project proposals, quotes, budgets, schedules, and field reports.
• Oversee repairs, modifications, and technical improvements.
• Inspect and test equipment and materials for proper operation and safety.
• Collaborate with engineering, sales, and project management teams to ensure successful project completion.

Requirements

• 5+ years of experience installing, servicing, commissioning, or troubleshooting industrial machinery or equipment.
• Engineering degree preferred; equivalent technical education and relevant experience will be considered.
• Strong mechanical troubleshooting and problem-solving skills.
• Ability to read blueprints and electrical/mechanical schematics.
• Strong math and analytical abilities.
• Working knowledge of Microsoft Office, including Excel.
• Ability to work independently and manage multiple field assignments.
• Valid driver's license and ability to travel by air and ground transportation.
• Ability to obtain a passport for potential international travel.

Travel & Physical Requirements

• 50-75% travel, primarily North America; occasional international travel.
• Frequent overnight and multi-day travel should be expected.
• Ability to travel on short notice and work flexible hours when required by customer projects.
• Ability to lift and move up to 60 lbs.
• Ability to stand and work on your feet for extended periods.
• Ability to wear required PPE, including safety glasses and steel-toed footwear.

Competitive base salary with ongoing growth opportunities

Complete benefits package:

Co. paid HSA medical plan

Co. paid Life

Supplemental Life Insurance

Vision Insurance

Short and Long Term Disability Insurance

Retirement with Company contributions

20 Paid Time Off days per year, plus 9 holidays

Disclaimers

This job description indicates the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the rights to add, modify, change or rescind the work assignments and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this job description changes the at-will employment relationship existing between igus Bearings, Inc. and its employees.

igus is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.