Senior Field Care Coordinator & Community Advocate

Pacific Health Group; Crescent City (CA); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

PTO & sick time

Mileage reimbursement

Medical benefits

401(k) with company match

Volunteer hours

Job summary

Pacific Health Group seeks a Lead Care Coordinator to drive holistic patient care in a hybrid, field-based role within the hiring county in California. You will guide members through personalized care plans, coordinate medical, behavioral health, and community services, and maintain strong relationships with partners.

The position requires 3–5 years in case management or related fields, residency in the hiring county, and the ability to travel up to 60–70% locally.

Qualifications

• Residency in hiring county is required
• 3–5 years in case management, social services, or healthcare (preferred)
• Experience with Medi-Cal, CalAIM, or Enhanced Care Management (preferred)
• Working knowledge of healthcare systems and community resources is a plus
• Excellent communication, organization, and time management skills
• Proficiency with documentation systems and technology
• Ability to communicate effectively both in writing and verbally

Responsibilities

• Care coordination across medical, behavioral health, and community services
• Develop and manage individualized care plans
• Coordinate appointments, services, and follow-ups across providers
• Support transitions of care (hospital discharge, referrals, etc.)
• Document in real-time or by end of day using internal systems
• Manage a caseload of approximately 60–70 members
• Conduct 3–5 in-person visits per day
• Travel locally within the hiring county (mileage reimbursed)
• Coordinate care with internal teams and community partners

Skills

Communication skills

Time management

Documentation systems

Case management

Field travel

Tools

Documentation systems

Case management platforms

Mobile/field tech

Job description

Pacific Health Group seeks a Lead Care Coordinator to drive holistic patient care in a hybrid, field-based role within the hiring county in California. You will guide members through personalized care plans, coordinate medical, behavioral health, and community services, and maintain strong relationships with partners.

The position requires 3–5 years in case management or related fields, residency in the hiring county, and the ability to travel up to 60–70% locally.