Lead ECM Field Care Coordinator

Pacific Health Group; Fairfield (CA); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Monthly stipend

Mileage reimbursement

Paid time off

Paid holidays

Health benefits

401(k) with company match

EAP

Job summary

Pacific Health Group is seeking a Lead Care Coordinator for a hybrid, field-based role in California. You will guide members through care plans, arrange services, and ensure continuity of care across medical, behavioral health, and community resources.

You will travel up to 60–70% within the county, conduct in-person visits, and document interactions in real time. Strong communication and background in case management are essential.

Qualifications

• Residency in the hiring county.
• 3–5 years in case management, social services, or healthcare (preferred).
• Experience with Medi-Cal, CalAIM, or ECM (preferred).
• Experience with healthcare systems and community resources is a plus.
• Excellent communication, organization, and time management skills.
• Proficiency with documentation systems and technology.
• Ability to communicate effectively both in writing and verbally.

Responsibilities

• Develop and manage individualized care plans.
• Coordinate appointments, services, and follow-ups across providers.
• Support transitions of care (hospital discharge, referrals, etc.).
• Coordinate care across medical, behavioral health, and community services.
• Document in real time or by end of day using internal systems.

Skills

Case management

Healthcare experience

Communication

Time management

Documentation

Tools

Documentation systems

Case management platforms

Job description

Pacific Health Group is seeking a Lead Care Coordinator for a hybrid, field-based role in California. You will guide members through care plans, arrange services, and ensure continuity of care across medical, behavioral health, and community resources.

You will travel up to 60–70% within the county, conduct in-person visits, and document interactions in real time. Strong communication and background in case management are essential.