Field ECM Care Coordinator Lead

Pacific Health Group; Placerville (CA); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

PTO + paid sick time

401(k) with company match

90% employer-paid medical benefits

Mileage reimbursement

FSA

Job summary

Pacific Health Group is seeking a Lead Care Coordinator to manage a caseload of 60–70 members, performing 3–5 in-person visits daily and spending the majority of time in the field across the hiring county. You will coordinate care across medical, behavioral health, and community services while documenting in real time using internal systems.

This role requires residency in the hiring county, strong communication, and experience with Medi-Cal/ECM programs.

Qualifications

• Residency in the hiring county is required.
• 3–5 years in case management, social services, or healthcare (preferred).
• Experience with Medi-Cal, CalAIM, or Enhanced Care Management (preferred).
• Proficiency with documentation systems and technology.
• Excellent communication, organization, and time management skills.
• Ability to communicate effectively both in writing and verbally.

Responsibilities

• Manage a caseload of approximately 60–70 members.
• Conduct 3–5 in-person visits per day (homes, shelters, community settings).
• Spend 60–70% of time in the field; travel locally within the county.
• Coordinate care across medical, behavioral health, and community services.
• Document in real-time or by end of day using internal systems.

Skills

Residency in hiring county

Case management experience

Medi-Cal/CalAIM/ECM experience

Documentation systems

Communication skills

Time management

Written and verbal communication

Job description

Pacific Health Group is seeking a Lead Care Coordinator to manage a caseload of 60–70 members, performing 3–5 in-person visits daily and spending the majority of time in the field across the hiring county. You will coordinate care across medical, behavioral health, and community services while documenting in real time using internal systems.

This role requires residency in the hiring county, strong communication, and experience with Medi-Cal/ECM programs.