Enhanced Care Coordination Specialist - Field-Based ECM

Pacific Health Group; Nevada City (CA); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Monthly stipend

Mileage reimbursement

PTO + paid sick time

11 paid holidays

401(k) with company match

Job summary

Pacific Health Group is seeking a Lead Care Coordinator to guide members through Enhanced Care Management in a hybrid field-based role within the hiring county. You’ll coordinate medical, behavioral health, and community services, visit clients in homes, shelters, and community settings, and document progress in real time.

The role emphasizes direct member engagement, advocacy for timely care, and building strong community partnerships to address social determinants of health.

Qualifications

• Residency in hiring county.
• 3–5 years in case management, social services, or healthcare (preferred).
• Experience with Medi-Cal, CalAIM, or Enhanced Care Management (preferred).
• Working knowledge of healthcare systems and community resources is a plus.
• Excellent communication, organization, and time management skills.
• Proficiency with documentation systems and technology.
• Ability to communicate effectively in written and spoken form.

Responsibilities

• Manage a caseload of approximately 60–70 members.
• Conduct 3–5 in-person visits per day in homes, shelters, or community settings.
• Spend 60–70% of time in the field with local travel.
• Coordinate care across medical, behavioral health, and community services.
• Document in real-time or by end of day using internal systems.
• Build trusted relationships and advocate for timely access to services.

Skills

Communication

Time management

Documentation systems

Travel readiness

Technology proficiency

Tools

Case management software

Job description

Pacific Health Group is seeking a Lead Care Coordinator to guide members through Enhanced Care Management in a hybrid field-based role within the hiring county. You’ll coordinate medical, behavioral health, and community services, visit clients in homes, shelters, and community settings, and document progress in real time.

The role emphasizes direct member engagement, advocacy for timely care, and building strong community partnerships to address social determinants of health.