Senior Field Applications Engineer

AMETEK, Inc.; San Diego (CA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior Field Applications Engineer to drive customer support and application integration for innovative power solutions. This role emphasizes technical expertise, customer engagement, and the ability to mentor junior staff. You'll be at the forefront of delivering tailored solutions and training, ensuring clients maximize the benefits of cutting-edge programmable power technologies. If you thrive in a dynamic, fast-paced environment and are passionate about making an impact, this is the opportunity for you.

Benefits

Competitive compensation

Health, vision, and dental insurance

401(k) with matching

Paid time off

Tuition reimbursement

Employee assistance program

Flexible spending accounts

Exciting work environment

Opportunities for career advancement

Qualifications

• Degree in Electrical Engineering with 5 years in technical application support.
• Strong customer support and communication skills are essential.

Responsibilities

• Provide technical and commercial support to customers and teams.
• Develop training and presentations for customers and partners.
• Monitor trends and provide guidance to internal teams.

Skills

Customer Support

Technical Presentation

Troubleshooting

Communication Skills

Mentorship

Detail-oriented

Education

Degree in Electrical Engineering

Tools

ATE Test Systems

Job description

Job Title: Senior Field Applications Engineer

Location: San Diego, CA, US, 92121

Business Unit: Energy Conversion Solutions

Posting Date: Feb 28, 2025

About Us:

Join AMETEK Programmable Power, a leader in cutting-edge programmable power solutions and systems. We specialize in designing and delivering precision AC and DC programmable power supplies, electronic loads, power subsystems, and compliance test solutions. If you're ready to work at the forefront of differentiated power technologies, this is your opportunity to make an impact in a fast-paced, high-tech environment!

Job Summary:

Through in-depth product knowledge the Senior Applications Engineer is responsible for prioritizing, evaluating, and responding to incoming technical and commercial support requests from customers and our commercial teams. The required technical support includes but is not limited to troubleshooting, evaluating customer applications and providing product capability assessments, new product recommendations, application integration assistance, customer and internal employee training, and recommendation of product upgrade solutions when applicable. The support offered by the Application Engineering team is administered pro-actively to our customer base through a mix of pre-sale and post-sale activities.

Key Responsibilities:

• Develop and maintain functional expertise in adapting programmable power supplies to customer’s applications.
• Monitor application related trends and requirements providing guidance to our internal teams, partners and clients.
• Develop and provide in-depth training, and technical presentations at trade shows and events to educate customers and partners on the company’s products or capabilities.
• Assist in articulating our technical value proposition identifying key differentiating capabilities to prospective new customers and solutions partners.
• Review customer specifications, design requirements, technical approach, and commercial landscape to create customer proposals, and qualify business opportunities.
• Provide mentorship/guidance on technology trends to clients, partners, and employees.
• Respond to technical inquiries from existing and potential customers in a timely manner.
• Work alongside and give guidance to product engineering and product marketing to validate and troubleshoot technical issues.
• Develop, integrate, and utilize “Self Help” tools in conjunction with marketing to assist customers in selecting and applying the company’s product into their specific applications.
• Ensure customer issues and customer proposals are responded to, tracked, and closed out in a timely manner.
• Efficiently lead and mentor junior staff in the pursuits above.
• Travel locally and globally up to 35% as needed to support company training, diagnosis, service, and applications activity.

Minimum Qualifications:

• Degree in Electrical Engineering with work experience in related industry.
• Five years of technical application, customer support or sales experience in the test and measurement industry or comparable experience.
• Legal right to work in the U.S. and legally authorized to access export-controlled information and source code.

Desired Qualifications:

• Demonstrated ability to provide a high-level customer touch while using solid judgment.
• Ability to present an issue with a respective solution to senior management in a clear, concise manner.
• Detail-oriented and well organized.
• Positive, optimistic attitude; enjoys communicating with clients.
• Excellent communication skills (verbal and written).
• Highly committed to understanding the customer perspective.
• Experience using and developing ATE test systems is a plus.
• Ability to work under minimum supervision.
• Ability to provide technical leadership to resolve open technical issues.
• Ability to lead junior staff in troubleshooting and diagnosis of client application issues.
• Prior military experience.

What’s in It for You:

• Competitive compensation, holiday pay, and paid time off.
• Great benefits package that includes health, vision, and dental insurance.
• 401(k), plus matching.
• Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance.
• Employee referral program.
• Tuition reimbursement program.
• Employee assistance program.
• Exciting, fast-paced environment where you could make a true impact.
• Opportunities for career advancement.

Additional Details:

This role is based in San Diego, California, a city renowned for its idyllic blend of sun, sea, and vibrant culture.

Salary Range:

The annual pay range for this position generally ranges between $100,000 - $130,000. Actual salaries will vary based on various factors including location, experience, and performance.

To learn more about our company and our job opportunities, visit us at:

https://www.ametek.com/careers

To learn more about the business unit you’ll be joining, visit us at:

Programmable Power: https://www.programmablepower.com/

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