Senior Field Applications Engineer

AMETEK, Inc.; San Diego (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior Field Applications Engineer to join their dynamic team in San Diego. This role involves providing technical support and training to clients, ensuring they maximize the use of innovative power solutions. With a focus on customer satisfaction, you'll develop expertise in adapting products to meet client needs and mentor junior staff. The company offers a competitive salary and a vibrant work environment, making it an exciting opportunity for those passionate about technology and customer engagement. Join a team where your contributions will directly impact the future of power technologies!

Benefits

Competitive compensation

Health, vision, and dental insurance

401(k) with matching

Paid time off

Tuition reimbursement programs

Flexible spending accounts

Life insurance

Disability insurance

Qualifications

• 5+ years in technical application, customer support, or sales in the test and measurement industry.
• Degree in Electrical Engineering required for this role.

Responsibilities

• Develop expertise in adapting power supplies to customer applications.
• Provide technical support and training to customers and internal teams.
• Lead and mentor junior staff in technical pursuits.

Skills

Technical Application Support

Customer Communication

Troubleshooting

Technical Presentations

Mentorship

Education

Degree in Electrical Engineering

Tools

ATE Test Systems

Job description

Job Title: Senior Field Applications Engineer

Location: San Diego, CA, US, 92121

Business Unit: Energy Conversion Solutions

Posting Date: Feb 28, 2025

About Us:

Join AMETEK Programmable Power, a leader in cutting-edge programmable power solutions and systems. We specialize in designing and delivering precision AC and DC programmable power supplies, electronic loads, power subsystems, and compliance test solutions. If you're ready to work at the forefront of differentiated power technologies, this is your opportunity to make an impact in a fast-paced, high-tech environment!

Job Summary:

The Senior Applications Engineer is responsible for prioritizing, evaluating, and responding to incoming technical and commercial support requests from customers and our commercial teams. The required technical support includes troubleshooting, evaluating customer applications, providing product capability assessments, new product recommendations, application integration assistance, customer and internal employee training, and recommending product upgrade solutions when applicable.

Key Responsibilities:

• Develop and maintain functional expertise in adapting programmable power supplies to customer applications.
• Monitor application-related trends and requirements providing guidance to internal teams, partners, and clients.
• Develop and provide in-depth training and technical presentations at trade shows and events.
• Assist in articulating our technical value proposition to prospective customers and solutions partners.
• Review customer specifications and create proposals to qualify business opportunities.
• Provide mentorship on technology trends to clients, partners, and employees.
• Respond to technical inquiries from existing and potential customers in a timely manner.
• Work alongside product engineering and marketing to validate and troubleshoot technical issues.
• Develop and utilize “Self Help” tools to assist customers in selecting and applying the company’s products.
• Ensure customer issues and proposals are tracked and closed out in a timely manner.
• Lead and mentor junior staff in the above pursuits.
• Travel locally and globally up to 35% as needed.

Minimum Qualifications:

• Degree in Electrical Engineering with work experience in a related industry.
• Five years of technical application, customer support or sales experience in the test and measurement industry.
• Legal right to work in the U.S. and authorized to access export-controlled information.

Desired Qualifications:

• Demonstrated ability to provide a high-level customer touch.
• Ability to present issues with solutions to senior management clearly.
• Detail-oriented and well organized.
• Positive attitude; enjoys communicating with clients.
• Excellent communication skills with the ability to present technical concepts clearly.
• Committed to understanding the customer perspective.
• Experience using and developing ATE test systems is a plus.
• Ability to work under minimum supervision.
• Technical leadership experience to resolve open technical issues.
• Ability to lead junior staff in troubleshooting client application issues.

What’s in It for You:

• Competitive compensation, holiday pay, and paid time off.
• Health, vision, and dental insurance.
• 401(k), plus matching.
• Flexible spending accounts, life insurance, and disability insurance.
• Employee referral and tuition reimbursement programs.
• Exciting, fast-paced environment with opportunities for career advancement.

Location: This role is based in San Diego, California.

Salary Range: The annual pay range for this position generally ranges between $100,000 - $130,000.