Senior Field Aircraft Technician & Customer Liaison

AIRBUS U.S. Space & Defense, Inc.; Mobile (AL); On-site; USD 90,000 - 130,000; Full time

Job summary

Airbus U.S. Space & Defense, Inc. seeks an experienced aviation technical support professional to provide maintenance, troubleshooting, logistics, and training related to aircraft systems. Responsibilities include visiting Air Stations, servicing customer inquiries, coordinating with engineering, and participating in investigations as required. FAA knowledge and strong communication are essential.

Qualifications

• Bachelor's degree preferred in Mechanical Engineering, Aeronautical Engineering, Aircraft Technology, or an equivalent combination of education and experience.
• 7+ years of aviation experience required.
• Computer proficiency with MS Project, MS Office Suite, and CAD programs.

Responsibilities

• Provide consultation and advice to customers on maintenance, troubleshooting, logistics, training, operational characteristics and other aircraft related subjects.
• Carry out periodical visits to Air Stations.
• Assist in obtaining answers to technical queries and provide direction in interpretation of technical publications.
• Coordinate with engineering on repair schemes and aircraft assistance.
• Act as intermediary between customer and Airbus departments to resolve issues and foster relationships.
• Provide technical training to personnel and customers as needed.
• Assist in accident investigations as required and represent ADSMA in technical discussions.

Skills

System troubleshooting

Communication skills

Team collaboration

English proficiency

Spanish language (optional)

Education

Bachelor's degree

Engineering discipline

Education/Experience mix

Tools

MS Project

MS Office Suite

CAD programs

Job description

Airbus U.S. Space & Defense, Inc. seeks an experienced aviation technical support professional to provide maintenance, troubleshooting, logistics, and training related to aircraft systems. Responsibilities include visiting Air Stations, servicing customer inquiries, coordinating with engineering, and participating in investigations as required. FAA knowledge and strong communication are essential.