Senior Federal ServiceNow Architect & Solutions Lead

KPMG LLP; McLean (VA); On-site; USD 120,000 - 180,000; Full time

Job summary

KPMG LLP in McLean, Virginia, is seeking a Lead Specialist for its Federal Advisory practice to drive ServiceNow engagements, architecture, and hands-on development. You will lead design, integration, and delivery, coordinating with stakeholders to ensure solutions meet business objectives.

The role requires strong technical leadership, deep ServiceNow expertise, and the ability to guide multi-disciplinary teams across client engagements.

Qualifications

• Minimum five years ITSM or ServiceNow development experience.
• Bachelor's degree from an accredited college/university.
• Experience in a Professional Services environment engaging with executive stakeholders, solution architects and extended program teams.
• Superior verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels and is self-motivated / self-directed – capable of multi-tasking and accepting change both in tasks and schedule.
• Ability to delegate work and coordinate team tasking and activities and proven experience in business analysis, requirements gathering, and designing and implementing solutions on the ServiceNow platform.
• Experience with the ITSM processes or in the following functional areas: CSM, HR, SecOps, ITOM, ITBM and a fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.

Responsibilities

• Define at an architectural and design level of detail, technical solutions aligned with our client's business problems
• Assist with scope definition and level of effort estimation
• Maintain expert knowledge of the ServiceNow platform and products
• Serve as a project, work stream, or technical lead on ServiceNow engagements and design, document, and communicate solution design(s) aligning to desired Business outcomes
• Assist with performing configuration, integration, custom programming, and other hands-on technical activities in relation to the implementation of ServiceNow
• Work in conjunction with Project Team(s) to assist with technical activities providing guidance, recommendations, quality assurance, and leadership throughout the development lifecycle

Skills

ServiceNow Development

ITSM Experience

Stakeholder Communication

Team Leadership

Project Scoping & Estimation

Education

Bachelor's degree

Tools

ServiceNow Platform

JavaScript

Job description

KPMG LLP in McLean, Virginia, is seeking a Lead Specialist for its Federal Advisory practice to drive ServiceNow engagements, architecture, and hands-on development. You will lead design, integration, and delivery, coordinating with stakeholders to ensure solutions meet business objectives.

The role requires strong technical leadership, deep ServiceNow expertise, and the ability to guide multi-disciplinary teams across client engagements.