Senior Facilities & Procurement Leader - Retail

Vochure; New York (NY); Hybrid; USD 182,000 - 222,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Community day

Employee discount

Job summary

H&M Group in New York is seeking a Facilities & Procurement Manager to lead facility management and asset performance across the sales market. You will drive FM strategy, maintenance delivery, supplier governance, and continuous improvement while enabling collaboration and strong performance.

This hybrid role reports into our Expansion Manager and is based out of the New York Support Office. The FM and Procurement teams report to you, with a focus on safety, compliance, and cost efficiency

Qualifications

• Bachelor’s degree in Facility Management, Engineering, Business Administration, or similar.
• 5+ years’ experience in facility management, preferably retail or multi-site operations.
• Strong planning, prioritization, and analytical skills.

Responsibilities

• Set and execute the Facilities Management strategy aligned with global direction.
• Plan and prioritize maintenance based on risk, lifecycle cost, and business impact.
• Ensure long-term asset performance and store availability.
• Secure structured handover of completed projects from Construction into operation.
• Responsible for all planned and reactive maintenance within the FM service scope.
• Secure professional, effective, and timely facilities service delivery to minimize operational disruption.
• Secure and manage a strong and effective supplier base.
• Optimize maintenance and service costs through smart sourcing and performance-based management.
• Support budgeting and forecasting of FM OPEX and CAPEX.
• Ensure service levels, compliance, and cost efficiency.
• Ensure store environments are safe for customers and colleagues.
• Secure compliance with local and global regulations, audits, and corporate standards.
• Secure high data quality in FM systems (Planon) to enable precise and well-motivated FM CAPEX and OPEX plans.
• Actively use data and benchmarks to drive continuous improvement and informed decision-making.
• Ensure transparent, structured communication with stakeholders across service and improvement lifecycles.
• Identify inefficiencies and lead continuous improvement initiatives in FM service delivery.
• Capture lessons learned and share best practices within and across markets.
• Lead and develop the Facilities Management team within the Sales Market.
• Set clear priorities, responsibilities, and performance expectations for FM resources and partners.
• Develop FM competencies and ensure a future-ready FM organization.
• Ensure effective collaboration with key stakeholders such as Sales teams, Operations, Expansion, and Global C&F team.

Skills

Planning

Analytical skills

Stakeholder management

English communication

MS Office

Education

Bachelor's in FM/Engineering

Tools

Planon

Job description

H&M Group in New York is seeking a Facilities & Procurement Manager to lead facility management and asset performance across the sales market. You will drive FM strategy, maintenance delivery, supplier governance, and continuous improvement while enabling collaboration and strong performance.

This hybrid role reports into our Expansion Manager and is based out of the New York Support Office. The FM and Procurement teams report to you, with a focus on safety, compliance, and cost efficiency