Senior Facilities Coordinator: Lead Multi-Site Ops

Vixxo Facility Solutions; Colwich (KS); On-site; USD 42,000 - 60,000; Full time

Job summary

Vixxo Facility Solutions seeks a Senior Facilities Coordinator to manage work requests and coordinate trades in our Colwich, KS office. You will oversee contractor assignments, ensure contract terms, and communicate progress to clients.

The ideal candidate has at least two years in facilities coordination, strong customer service, and a working knowledge of plumbing, electrical, and HVAC systems. This on-site role emphasizes timely delivery and accuracy.

Qualifications

• High school diploma or GED required; some college preferred.
• Outstanding customer service skills required.
• Minimum two years of experience as a Facilities Coordinator or equivalent.
• Basic understanding of facilities repairs (plumbing, electrical, HVAC).

Responsibilities

• Receive and organize work requests from clients, including trades such as handyman, electrical, plumbing and HVAC.
• Assign contractors using CWFS base; escalate costs over $1500 to the manager.
• Ensure contractors meet client/manager-directed rates and SLAs.
• Communicate expectations clearly to contractors and update clients on progress.
• Escalate capital projects or large scope requests for review and approval.
• Support resolution of issues through the work order life cycle; document changes.

Skills

Customer service

Time management

Communication

Detail oriented

Dependability

Initiative

Independent work

Prioritization

Education

High school diploma or GED

Job description

Vixxo Facility Solutions seeks a Senior Facilities Coordinator to manage work requests and coordinate trades in our Colwich, KS office. You will oversee contractor assignments, ensure contract terms, and communicate progress to clients.

The ideal candidate has at least two years in facilities coordination, strong customer service, and a working knowledge of plumbing, electrical, and HVAC systems. This on-site role emphasizes timely delivery and accuracy.