Senior Facilities Coordinator: Trades & Client Ops Lead

VIXXO; Wichita (KS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Job summary

Vixxo in Colwich, KS is seeking a Senior Facilities Coordinator to lead the direction, coordination, and completion of client work requests across handyman, electrical, plumbing and HVAC trades.

You will assign contractors using the CWFS contractor base, track progress, communicate clearly with clients, and escalate larger or higher-cost work to management as needed to meet contract terms and service level agreements.

Qualifications

• The Senior Facilities Coordinator manages work requests from clients and coordinates trades (handyman, electrical, plumbing, HVAC).
• Escalate high-cost work over $1500 to the manager for guidance.
• Ensure contractor rates and SLAs meet client and company requirements.

Responsibilities

• Receive and organize work requests from clients.
• Assign contractors using CWFS base.
• Escalate large costs to the manager.
• Ensure contractor compliance with rates and SLAs.
• Communicate expectations to contractors.
• Provide client schedule and progress updates.
• Escalate capital projects for review.
• Track and report facility management activities.

Skills

Customer service

Time management

Communication

Attention to detail

Dependability

Initiative

Prioritization

Problem solving

Education

High school diploma or GED

Tools

CWFS contractor base

Job description

Vixxo in Colwich, KS is seeking a Senior Facilities Coordinator to lead the direction, coordination, and completion of client work requests across handyman, electrical, plumbing and HVAC trades.

You will assign contractors using the CWFS contractor base, track progress, communicate clearly with clients, and escalate larger or higher-cost work to management as needed to meet contract terms and service level agreements.