Senior F&B Operations Leader: Guest Experience & Growth

Goodwin Recruiting; Denver (CO); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance Day

Parental Leave

PTO with rollover

Discounts on hotel rooms and dining

401(k) with company match

Tuition reimbursement

Leadership development opportunities

Unlimited referral bonuses

Job summary

Goodwin Recruiting represents a client in the hospitality sector seeking an experienced leader to oversee restaurant, lounge, and kitchen operations. The role focuses on guest satisfaction, quality control, and efficient service delivery.

The candidate will manage compliance, sales capture, and collaboration with kitchen and marketing to achieve service excellence and revenue goals. Strong leadership and communication are essential for success in this dynamic environment.

Qualifications

• Leadership experience in food & beverage operations
• Strong guest interaction and customer service skills
• Excellent communication and problem-solving abilities
• Ability to work under pressure and adapt to dynamic environments
• Experience with ordering, inventory control, and scheduling
• Proven skills in accounting and supervisory tasks

Responsibilities

• Oversee restaurant, lounge, and kitchen operations to ensure guest satisfaction and high quality service.
• Manage compliance with operational processes to maintain a high-performing environment.
• Implement systems to accurately capture sales and financial data.
• Ensure prompt and efficient service of all amenities, meals and beverages.
• Coordinate with kitchen supervisor to maximize speed of service.
• Leverage sales/marketing plans to set customer service goals and schedules.

Skills

Leadership

Guest service

Communication

Problem solving

Staff scheduling

Financial reporting

Job description

Goodwin Recruiting represents a client in the hospitality sector seeking an experienced leader to oversee restaurant, lounge, and kitchen operations. The role focuses on guest satisfaction, quality control, and efficient service delivery.

The candidate will manage compliance, sales capture, and collaboration with kitchen and marketing to achieve service excellence and revenue goals. Strong leadership and communication are essential for success in this dynamic environment.