Senior F&B Operations Lead — Events & Guest Experience

Levy Restaurants; Peoria (AZ); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants is seeking a Food & Beverage Operations Lead for Spring Training facilities in the United States. This hourly, senior role supports Supervisors and frontline team members to ensure exceptional guest experiences and Levy standards are met.

You will lead daily operations across concessions, clubs, suites, catering and restaurants, ensure readiness around events, and coach staff to maintain service excellence. Competitive pay and benefits are provided.

Qualifications

• Experience leading food & beverage operations
• Ability to coach Supervisors and hourly teams
• Excellent guest service and communication skills

Responsibilities

• Lead daily operations in concessions, premium clubs, suites, catering, or restaurants
• Ensure operational readiness before, during, and after events
• Monitor service quality, staffing deployment, and workflow efficiency
• Ensure Levy hospitality and service standards are consistently executed
• Provide guidance, coaching, and direction to Supervisors, Leads, and hourly team members
• Support management in communicating operational priorities and expectations
• Act as the lead operational contact when managers are engaged elsewhere
• Respond to guest concerns and assist with service recovery
• Report operational, guest, or safety concerns to management
• Assist with shift planning and labor deployment
• Complete required operational documentation and event reports

Skills

Operations leadership

Staff coaching

Labor management

Guest service excellence

Job description

Levy Restaurants is seeking a Food & Beverage Operations Lead for Spring Training facilities in the United States. This hourly, senior role supports Supervisors and frontline team members to ensure exceptional guest experiences and Levy standards are met.

You will lead daily operations across concessions, clubs, suites, catering and restaurants, ensure readiness around events, and coach staff to maintain service excellence. Competitive pay and benefits are provided.