Export Coordinator

PASONA NA, INC; Wood Dale (IL); On-site; USD 33,000 - 39,000; Full time

Job summary

Pasona Inc. (United States) in Wood Dale, IL is seeking an Export Coordinator to manage international freight shipments, focusing on air export operations, documentation, and carrier coordination.

You will prepare bills of lading, packing lists, invoices, and customs paperwork, ensuring compliance with TSA standards and airline requirements while delivering excellent service to customers and overseas offices.

Qualifications

• Associate's degree or equivalent in education or experience.
• 1-3 years of related experience in logistics, freight forwarding, or export operations.
• Strong written and verbal English communication skills.
• Proficiency in Microsoft Office and Windows applications.
• Strong organizational, multitasking, and problem‑solving skills.
• Ability to coordinate multiple shipments accurately while meeting deadlines.
• Ability to meet TSA security training, STA, and IAC requirements.
• IATA or IMDG certification, as required for duties.

Responsibilities

• Coordinate export shipments, including cargo pickup, transportation scheduling, and airline bookings.
• Arrange trucking services and adjust pickup and delivery schedules as needed.
• Obtain and negotiate competitive air, ocean, trucking, and rail freight rates.
• Prepare export documentation including bills of lading, packing lists, invoices, and customs paperwork.
• Ensure shipment documentation complies with customs regs, airline reqs, and TSA standards.
• Coordinate shipment documentation and transfers to airlines.
• Track shipments and provide timely updates to customers, overseas offices, and partners.
• Respond to customer inquiries regarding shipping requirements, regulations, invoices, and status.
• Maintain customer records and shipment information per TSA regs.
• Prepare invoices for customers and overseas agents.
• Collaborate with sales, customer service, and operations to resolve issues and improve workflows.
• Identify opportunities to improve efficiency and reduce costs.

Skills

English communication

Organizational skills

Multitasking

Problem solving

Shipment coordination

Customer service

TSA compliance knowledge

Education

Associate's degree or equivalent

IATA or IMDG certification

Tools

Microsoft Office

Job description

Export Coordinator

Location: Wood Dale, IL

Compensation: $24-$28/hour

Employment Type: Full-Time, On-Site (Non-Exempt)

Applications will only be considered from candidates who meet the listed job-related qualifications. Please review thoroughly before submitting your application.

Company Overview

An international freight forwarding and logistics company providing transportation, customs brokerage, and supply chain solutions to domestic and international customers.

Position Summary

We are seeking an Export Coordinator to manage international freight shipments, prepare export documentation, and coordinate transportation arrangements. This position focuses on air export operations, regulatory compliance, customer service, and communication with carriers and overseas offices.

Key Responsibilities

• Coordinate export shipments, including cargo pickup, transportation scheduling, and airline bookings.
• Arrange trucking services and adjust pickup and delivery schedules as needed.
• Obtain and negotiate competitive air, ocean, trucking, and rail freight rates.
• Prepare export documentation, including bills of lading, packing lists, commercial invoices, and customs paperwork.
• Ensure shipment documentation complies with customs regulations, airline requirements, and TSA standards.
• Coordinate shipment documentation and transfers to airlines.
• Track shipments and provide timely updates to customers, overseas offices, and logistics partners.
• Respond to customer inquiries regarding shipping requirements, regulations, invoices, and shipment status.
• Maintain customer records and shipment information in accordance with TSA regulations.
• Prepare invoices for customers and overseas agents.
• Collaborate with sales, customer service, and operations teams to resolve shipment issues and maintain efficient workflows.
• Identify opportunities to improve operational efficiency and reduce transportation costs.

Qualifications

Required:

• Associate's degree or equivalent combination of education and relevant experience.
• 1-3 years of related experience or training in logistics, freight forwarding, or export operations.
• Strong written and verbal English communication skills.
• Proficiency in Microsoft Office and Windows applications.
• Strong organizational, multitasking, and problem‑solving skills.
• Ability to coordinate multiple shipments accurately while meeting deadlines.
• Ability to meet applicable TSA security training, Security Threat Assessment (STA), and IAC security requirements.
• IATA or IMDG hazardous materials certification, as required for assigned duties.

Preferred:

• Experience coordinating international air export shipments.
• Knowledge of export documentation, customs regulations, and TSA compliance.
• Experience negotiating freight rates and coordinating with carriers.
• Familiarity with international shipping procedures and overseas agent communication.

Other Details

• Office-based position with no business travel required.
• No supervisory responsibilities.
• May occasionally require lifting up to 50 lbs., with reasonable accommodations available.

This role may include additional responsibilities as needed based on business needs.