Senior Experience Operations Strategist

GuideStone Financial Resources; United States; Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible work schedules

Community outreach

Generous benefits package

Tuition reimbursement

Job summary

GuideStone Financial Resources is seeking a Senior Experience Operations Analyst to drive value across Experience Operations by leading complex initiatives and applying data-driven analysis and change management principles. You will partner with leadership to translate priorities into actionable plans and measurable outcomes.

Responsibilities include leading projects end-to-end, developing charters and roadmaps, and facilitating continuous improvement across operations with a focus on

Qualifications

• 5+ years of experience in project management, business analysis, consulting, business transformation, process improvement, or related disciplines.
• Bachelor's degree required; Master's preferred.
• Lean Six Sigma Green Belt preferred; PMP/Agile/Scrum certs preferred.

Responsibilities

• Lead departmental projects from initiation through implementation and post-implementation assessment.
• Develop charters, business requirements, project plans, testing strategies, and success measures.
• Collaborate with leadership to align initiatives with enterprise strategy and drive measurable value.
• Create dashboards, scorecards, and reporting tools to inform decisions.

Skills

Project management

Business analysis

Change management

Stakeholder management

Data analysis

Education

Bachelor's degree in Business Administration, Operations Management, Finance, Information Systems, Engineering, or a related field

Master’s degree

Tools

Workflow automation tools

Data analysis software

Job description

GuideStone Financial Resources is seeking a Senior Experience Operations Analyst to drive value across Experience Operations by leading complex initiatives and applying data-driven analysis and change management principles. You will partner with leadership to translate priorities into actionable plans and measurable outcomes.

Responsibilities include leading projects end-to-end, developing charters and roadmaps, and facilitating continuous improvement across operations with a focus on