Senior Experience Designer, Trust & Identity

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 95,000 - 125,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus, OH seeks a Senior Experience Design Associate within Trust & Security Identity to shape user experiences across banking products.

You will apply UX principles to deliver inclusive, accessible solutions aligned with business goals and complex IT systems at a leading financial services firm. Collaborate with product, engineering, and research teams to drive data-informed design decisions, craft intuitive interfaces, and advocate for accessibility.

Qualifications

• 3+ years in a user experience design role focused on digital products.
• Ability to turn data into actionable design decisions.
• Experience designing for web and mobile across multiple platforms.
• Understanding of inclusive design and accessibility guidelines.

Responsibilities

• Design and develop elegant solutions across products and platforms while ensuring consistency.
• Apply information architecture and storyboarding to create intuitive navigation.
• Lead data-driven analyses to inform design decisions and insights.
• Collaborate with cross-functional teams to ensure inclusive design and accessibility.
• Iterate designs based on user feedback to improve UX.
• Analyze market trends and user research to inform strategy.
• Present designs to stakeholders and educate partners on design processes.

Skills

User experience design

Cross-platform design

Data-driven design decisions

Inclusive design principles

Collaboration with cross-functional

Stakeholder communication

Tools

Figma

Sketch

Adobe Creative Suite

Job description

JPMorgan Chase & Co. in Columbus, OH seeks a Senior Experience Design Associate within Trust & Security Identity to shape user experiences across banking products.

You will apply UX principles to deliver inclusive, accessible solutions aligned with business goals and complex IT systems at a leading financial services firm. Collaborate with product, engineering, and research teams to drive data-informed design decisions, craft intuitive interfaces, and advocate for accessibility.