Senior Experience Designer: Open Banking UX

JPMorganChase; New York (NY); On-site; USD 100,000 - 170,000; Full time

Job summary

JPMorgan Chase is seeking an Experience Design Senior Associate in Open Banking to shape the user experience of our financial products and services, blending user needs with business goals.

Collaborating with cross-functional teams, you will design inclusive, accessible solutions that serve diverse users, translating insights into practical interfaces and navigation improvements in a complex banking environment.

Qualifications

• 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services.
• Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences

Responsibilities

• Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
• Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Skills

UX design

Information architecture

Accessibility

Data-driven design

Inclusive design

Tools

Figma

Sketch

Adobe Creative Suite

Job description

JPMorgan Chase is seeking an Experience Design Senior Associate in Open Banking to shape the user experience of our financial products and services, blending user needs with business goals.

Collaborating with cross-functional teams, you will design inclusive, accessible solutions that serve diverse users, translating insights into practical interfaces and navigation improvements in a complex banking environment.