Senior Experience Designer - Dining & Rewards Journeys

JPMorgan Chase & Co.; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

The Infatuation is seeking an Experience Design Senior Associate to craft end-to-end customer experiences across web and mobile, aligning user needs with Chase-connected journeys.

You will collaborate with Product, Engineering, Editorial, and Chase partners to deliver clear, usable interfaces that respect The Infatuation brand and ensure inclusive experiences for a broad range of dining-minded customers.

Qualifications

• Experience designing digital products end-to-end (UI, interaction, and systems).
• Ability to simplify complexity into intuitive user flows.
• Strong collaboration across product, engineering, and editorial teams.
• Attention to detail in layout, hierarchy, and usability.
• Knowledge of accessibility standards and inclusive design.

Responsibilities

• Design user journeys and product experiences across web and mobile, from early concepts through final execution
• Partner with product managers and engineers to define problems, explore solutions, and ship high quality work
• Translate customer insights into flows, wireframes, prototypes, and polished UI that reflects The Infatuation brand
• Create experiences that are inclusive, accessible, and easy to use
• Collaborate across teams (Chase Benefits, Dining, Travel, Lounges, Events) to connect experiences seamlessly
• Contribute to design systems and patterns to help consistency and speed
• Present work clearly, explaining decisions, tradeoffs, and what success looks like

Skills

End-to-end product design

UI design

Accessibility

Collaboration

Cross-functional teams

Job description

The Infatuation is seeking an Experience Design Senior Associate to craft end-to-end customer experiences across web and mobile, aligning user needs with Chase-connected journeys.

You will collaborate with Product, Engineering, Editorial, and Chase partners to deliver clear, usable interfaces that respect The Infatuation brand and ensure inclusive experiences for a broad range of dining-minded customers.