Senior Experience Architect — AI-Driven Design Leader

salesforce.com, inc.

Town of Florida (NY)

On-site

USD 173,000 - 260,000

Full time

6 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Salesforce Experience Design is seeking a Senior Experience Architect to lead multi-disciplinary teams in delivering interactive-web and mobile design solutions. You will drive experience strategy, oversee project execution, and mentor designers while collaborating with clients to ensure outcomes align with business value across Fortune 500 engagements.

The role emphasizes leadership, research, and collaboration, with travel up to 50% and a strong focus on customer-centric design within an

Qualifications

At least 10–12 years of experience in experience design, interaction design, or related fields.
Experience consulting in enterprise-level technology transformation programs, ideally at Fortune 500 companies.
Strong proficiency with AI tools (e.g., generative AI, automation platforms) for innovation, efficiency, and day‑to‑day design work.
Expert visual design and prototyping capabilities; ability to translate complex concepts into actionable designs.
Strong research and synthesis skills; ability to extract insights from qualitative and quantitative data.
Proven ability to lead multidisciplinary teams to create impactful customer solutions.
Proven track record of building client relationships and being client facing.
Proven experience designing applications that balance user needs, business requirements, commercial interests and technological constraints.
Proficient in relevant software packages (Figma, Adobe Creative Suite, Sketch, UX-related, Prototyping (InVision, Flinto, Marvel, Proto.io), etc.)
Well‑versed in technology and software development as it relates to design
Proactive, self-sufficient and professional, with strong organizational, time management and communication skills
Passionate about delivering design and user experience excellence
Excellent communication skills both verbal and written
Experience with Salesforce, Microsoft Dynamics, Oracle, SAP or other enterprise software
Experience across a variety of industries, including B2B and B2C
Degree or equivalent relevant experience required.

Responsibilities

Lead, coordinate and manage the work of a project team either independently or in conjunction with key project team members.
Manage and maintain team motivation and morale.
Identify and resolve or elevate issues and conflicts within the project team.
Engage and partner with external clients and other partners when required.
Manage a project team of Experience Design colleagues with multidisciplinary backgrounds including visual design, interaction design, information architecture, etc.