Senior Experience Architect - AI-Driven Design Leader

Salesforce; Madison (WI); On-site; USD 173,000 - 260,000; Full time

Job summary

Salesforce Experience Design seeks a Senior Experience Architect to lead multidisciplinary project teams, define experience strategy, and ensure top-tier execution across engagements in enterprise settings.

You will partner with Salesforce colleagues across groups, mentor designers, and leverage AI tools to accelerate outcomes while delivering customer-centric, business-focused solutions.

Qualifications

• Minimum 10–12 years in experience design or related fields.
• Experience consulting in enterprise tech transformation preferred.
• Strong proficiency with AI tools for innovation and design efficiency.
• Excellent visual design and prototyping capabilities; translate concepts into actionable design.

Responsibilities

• Lead and coordinate design teams across project lifecycles.
• Apply design-thinking methods and contribute to new offerings.
• Create compelling stories communicating design value to diverse audiences.
• Mentor and guide other designers within the group.
• Drive research and synthesize insights to inform strategy.

Skills

Experience design

AI tools

Leadership

Research & synthesis

Design tools

Communication

Travel readiness

Education

Degree or equivalent experience

Tools

Figma

Adobe Creative Suite

Sketch

InVision

Prototyping tools

Job description

Salesforce Experience Design seeks a Senior Experience Architect to lead multidisciplinary project teams, define experience strategy, and ensure top-tier execution across engagements in enterprise settings.

You will partner with Salesforce colleagues across groups, mentor designers, and leverage AI tools to accelerate outcomes while delivering customer-centric, business-focused solutions.