Senior Experience Architect — Design Strategy Leader

salesforce.com, inc.; Georgia; On-site; USD 173,000 - 260,000; Full time

Job summary

Salesforce is seeking a Sr. Experience Architect to lead interactive-web and mobile design engagements, driving experience strategy and high-quality execution across projects.

You will partner with cross-functional teams, mentor designers, and ensure customer value through design thinking and AI-enabled approaches. The role emphasizes leadership, research synthesis, and delivering outcomes that balance user needs with business goals.

Qualifications

• At least 10–12 years in experience design or related fields.
• Experience consulting in enterprise tech transformation programs.
• Proficiency with AI tools for design innovation.
• Strong visual design and prototyping capabilities.
• Excellent communication and leadership skills.

Responsibilities

• Lead and coordinate design teams across project lifecycles.
• Apply design-thinking methods and contribute to new offerings.
• Translate business value into design concepts for diverse audiences.
• Mentor other designers and guide research initiatives.
• Build client relationships and manage stakeholder expectations.
• Travel up to 50% as required.

Skills

Experience design

AI tools

Leadership

Communication

Research & synthesis

Education

Bachelor's degree or equivalent

Tools

Figma

Adobe Creative Suite

Sketch

InVision

Flinto

Marvel

Proto.io

Job description

Salesforce is seeking a Sr. Experience Architect to lead interactive-web and mobile design engagements, driving experience strategy and high-quality execution across projects.

You will partner with cross-functional teams, mentor designers, and ensure customer value through design thinking and AI-enabled approaches. The role emphasizes leadership, research synthesis, and delivering outcomes that balance user needs with business goals.