Senior Executive Assistant & Travel Coordinator

KeyBank; New York (NY); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Hybrid work

Job summary

KeyBank is seeking an experienced executive administrative professional to support a leadership team with calendar management, travel, HR needs, and confidential information handling.

The role emphasizes proactive problem solving, strong communication, and the ability to multitask in a fast-paced environment. Hybrid work arrangement applies, with 4+ in-office days and a base hourly pay range described below.

Qualifications

• High School Diploma or equivalent experience.
• Minimum of 5 years of relevant experience supporting executive management.
• Strong working knowledge of Word, Excel, PowerPoint, Outlook, Microsoft Teams.
• Preferred knowledge of Workday, CWT (travel system) and Salesforce.
• Reliable, proactive, and self-motivated.
• High-level problem-solving skills with the ability to prioritize and anticipate needs in fast pace, high pressure environment.
• Ability to engage with Executive Level Management.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Exercises sound judgment, discretion, and confidentiality in all matters.
• Takes initiative and works independently on routine as well as more complex matters.
• Proven ability to manage multiple calendars and projects at one time.

Responsibilities

• Under general supervision, provides administrative support to the leadership team to include the executing, maintaining, and coordinating complex calendar of meetings and travel.
• Interacts with senior leaders and executives within the organization and with outside professional organizations.
• Highly proficient in managing multiple executives' calendars including scheduling of clients and internal employee meetings within Outlook.
• Heavy travel scheduling experience including multi-segment trips and last-minute changes.
• Provides superior client service during all interactions with clients, vendors, internal partners, and teammates.
• Strong verbal and written communication skills and the ability to work in a team environment.
• Communicates clearly and elevates problems to leadership as needed.
• Handles HR related tasks including onboarding/offboarding, system access, timecards, purchasing and expenses.
• Handles confidential information discreetly.
• Compiles data for reports and presentations; runs reports as needed.
• Performs proactive problem research and assists in resolution.
• Manages day-to-day office operations, drafts communications; handles fast-paced changes.
• Participates in special projects and events as they arise.

Skills

Executive support

Calendar management

Travel coordination

Confidentiality

Strong communication

Education

High School Diploma

Tools

Word

Excel

PowerPoint

Outlook

Microsoft Teams

Job description

KeyBank is seeking an experienced executive administrative professional to support a leadership team with calendar management, travel, HR needs, and confidential information handling.

The role emphasizes proactive problem solving, strong communication, and the ability to multitask in a fast-paced environment. Hybrid work arrangement applies, with 4+ in-office days and a base hourly pay range described below.