Senior Executive Assistant - Customer Success & Services

NextGenEnergyJobs; Northern (KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Samsara is seeking a Senior Executive Assistant II to support the VP of Customer Success. This remote role requires ability to cover West Coast hours and occasional travel (~1 trip per month).

You will act as a trusted extension of leadership, managing complex schedules, communications, and high-impact initiatives in a fast-moving org. We value proactive problem-solvers who can anticipate needs, coordinate cross-functional work, and maintain executive focus in a large, dynamic company.

Responsibilities

• Act as trusted extension of VP of Customer Success, handling calendar, communications, and daily rhythm.
• Own executive experience end-to-end, anticipate needs, and coordinate requests into crisp execution.
• Support west coast hours while working remotely for US-based role.
• Plan and book multi-leg domestic and international travel (~1 trip/month).
• Coordinate meetings, agendas, expenses, and action items across teams.
• Plan and execute team events, onsites, and executive briefings with attention to detail.
• Drive cross-functional initiatives and special projects on the VP's behalf.
• Represent leaders in internal and external interactions with professional presence.

Skills

Calendar management

Executive support

Travel planning

Stakeholder management

Project coordination

Communication

Remote work

Job description

Senior Executive Assistant - Customer Success & Services

The range of annual base salary for full-time employees for this position is below.

Key Responsibilities

• This is not a traditional EA role. The Senior Executive Assistant II to our VP of Customer Success operates as a trusted extension of executive leadership — equal parts strategic operator, project manager, and thought partner. You will sit at the center of a large, fast-moving organization and use your judgment, initiative, and influence to keep the VP and his team running at peak velocity.
• You will own the executive experience end-to-end: anticipating needs before they're voiced, navigating complex stakeholder dynamics, and turning ambiguous requests into crisp execution. If you thrive in environments where no two days are the same and you find energy in being the connective tissue of a high-performing org, this role is for you.
• This is a remote role based in the US, however candidates must be able to support west coast hours and be open to travel 1 trip per month. Relocation assistance will not be provided for this role.
• Executive presence & flow — Manage the VP's calendar, communications, and daily operating rhythm with a level of foresight that makes him feel three steps ahead.
• Complex travel & logistics — Plan and book multi-leg domestic and international travel (~1 trip/month), anticipating buffers, prep materials, and regional stakeholder touchpoints before they're requested.
• Stakeholder management — Act as a trusted liaison to senior leaders, investors, and cross-functional partners internally and externally; you represent leaders in every interaction.
• Operational continuity — Own expenses, team meeting agendas, action item tracking, and the behind-the-scenes coordination that keeps a large org accountable and moving.
• Events & onsites — Lead planning and execution of team onsites, offsites, and executive events with high attention to detail and a sharp instinct for what makes the experience feel intentional.
• Special projects — Take on high-impact, time-sensitive projects that cut across the org — from preparing exec briefings to driving cross-functional initiatives on the VP's behalf.
• Culture carrier — Champion Samsara's operating principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) and model them every day.
• At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
• Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.