Senior Executive Assistant

Shop Doen; Los Angeles (CA); On-site; USD 135,000 - 165,000; Full time

Job summary

DÔEN seeks an exceptional Senior Executive Assistant to support the CEO and CCO, and to directly manage at least one administrative professional. The role demands a fast-paced, entrepreneurial mindset and deep experience supporting senior executives.

The ideal candidate anticipates needs, translates direction into action, and maintains absolute discretion with confidential information. Strong organizational acumen and strategic thinking are essential for success at the highest levels.

Qualifications

• 10+ years of experience supporting C-suite executives in demanding, fast-paced environments.
• 3+ years of people management experience, with proven ability to develop high-performing teams.
• Bachelor's degree or equivalent professional experience.
• Expert-level proficiency in Google Workspace and project management tools.
• Exceptional written and verbal communication with impeccable attention to detail.
• Ability to handle multiple priorities with composure under pressure.

Responsibilities

• Manage complex calendars, inbox strategy, priorities, and sensitive communications for CEO and CCO.
• Prepare comprehensive briefing materials, agendas, and background research for meetings.
• Attend key meetings and take thorough notes with decisions and action items.
• Oversee correspondence and mentoring of administrative staff; delegate tasks to balance workload.
• Coordinate domestic and international travel arrangements with detailed itineraries.

Skills

Executive support

Calendar management

Communication

Stakeholder management

Team leadership

Education

Bachelor's degree or equivalent

Tools

Google Workspace

Project management tools

Job description

Title: Senior Executive Assistant

Classification: Exempt

Salary *: $150,000 yearly

Overview

Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.

We are an Equal Opportunity Employer.

DÔEN is seeking an exceptional Senior Executive Assistant to support the CEO and CCO and directly manage at least one administrative professional. This role requires a highly skilled individual who thrives in a fast-paced, entrepreneurial environment and brings extensive experience supporting senior executives in high-demand settings.

The ideal candidate is an exceptionally quick thinker who processes information rapidly, anticipates needs, and translates direction into action with minimal oversight. They possess outstanding organizational and prioritization skills, sound judgment, and strong business acumen, with the ability to navigate competing demands while understanding the company's broader priorities. They are highly detail-oriented, exercise absolute discretion with confidential information, and demonstrate the leadership skills and strategic thinking necessary to operate as a trusted partner to executive leadership.

Executive Support

• Serve as trusted support to the CEO and CCO, managing complex calendars, inbox management/strategy, priorities, and sensitive communications.
• Anticipate needs and proactively address challenges before they arise, exercising independent judgment on matters of significance.
• Prepare the CEO and CCO for meetings with comprehensive briefing materials, agendas, and background research.
• Attend key meetings, taking exceptionally thorough and accurate notes, capturing decisions, action items, and ensuring timely follow-through.
• Quickly synthesize information, translating verbal direction into action with minimal need for clarification.
• Manage CEO and CCO correspondence, screening, and prioritizing communications while drafting responses on behalf of leadership.
• Exercise sound judgment in prioritizing competing requests, recognizing business-critical matters and ensuring executive attention is directed toward the highest-impact priorities.
• Developing a fluent and ongoing understanding of technology platforms across various functions (HR, Finance, Supply Chain, Operations).
• Coordinate domestic and international travel arrangements, including detailed itineraries and logistics.
• Handle confidential information with the utmost discretion and professionalism.
• Directly manage and mentor a team of at least one Administrative Assistant.
• Set performance objectives, conduct evaluations, and provide ongoing coaching and professional development.
• Delegate tasks effectively to optimize efficiency and workload balance, ensuring accountability, accuracy, and timely execution.
• Implement and refine administrative processes to improve efficiency, streamline workflows, and proactively address operational challenges.
• Develop a strong understanding of the company's business model, key revenue-driving functions, and operational priorities to effectively anticipate executive needs and prioritize work accordingly.

Strategic Operations

• Manage special projects and initiatives on behalf of executive leadership, coordinating cross-functional teams and ensuring projects move forward efficiently with minimal oversight.
• Prepare reports, presentations, and analyses to support executive decision-making.
• Serve as liaison between executives and internal/external stakeholders, representing leadership in meetings when appropriate.
• Plan and execute board meetings, leadership offsites, and company-wide events.
• Monitor budget expenditures and manage expense reporting for the executive office.

Organizational Leadership

• Act as a gatekeeper and as an ambassador of company values, setting the tone for professionalism and excellence.
• Build relationships across all levels of the organization to facilitate collaboration and information flow.
• Identify opportunities for operational improvements and drive effective implementation.

Qualifications:

Required

• 10+ years of experience supporting C-suite executives, ideally founders, CEOs, or other high-level executives in demanding, fast-paced, and creative environments.
• 3+ years of people management experience, with proven ability to develop high-performing teams.
• Bachelor's degree or equivalent professional experience.
• Expert-level proficiency in Google Workspace and project management tools.
• Exceptional written and verbal communication skills with impeccable attention to detail.
• Demonstrated ability to handle multiple priorities simultaneously while maintaining composure under pressure, quickly shifting between tasks, processing new information, and adapting to changing priorities without sacrificing accuracy or follow-through..
• Strong business acumen with an understanding of corporate operations and strategic planning, including the ability to recognize business-critical priorities and exercise sound judgment in allocating time and resources.
• Absolute discretion and ability to handle highly confidential information.

Preferred

• Experience in apparel, beauty, entertainment, or similar fast-paced creative environments.
• Advanced skills in data analysis, financial reporting, or presentation design.
• Prior experience supporting high-profile executives, founders, or senior leaders in complex, high-pressure environments.

* Compensation will be determined based on experience and other factors permitted by law.